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IBM Public Cloud Competitors and Alternatives

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Read reviews of IBM Public Cloud competitors and alternatives

ITCS user
Technical Architect at a tech services company with 10,001+ employees
Real User
Top 5Leaderboard
Plays well with MuleSoft CloudHub and gives us access to proven infrastructure, tools, and technologies

Pros and Cons

  • "The reason I like AWS is that they have a large market share and a large presence. When it comes to our use case, a big positive is that MuleSoft and AWS are working together very well. So instead of competing against each other, they're meshing together."
  • "There have been some issues in the past when it comes to file integrations in AWS's cloud products. However, there are now alternative solutions out there that are helping to integrate them all."

What is our primary use case?

We use Amazon AWS together with MuleSoft's CloudHub, because CloudHub is an extension of Amazon VPC. As part of that, when we set up the infrastructure and everything, we will be interacting with Amazon products. And with big customers, we have data in the private cloud and within that private cloud we have the MuleSoft CloudHub which is connected through the organization's private cloud to a specific geographical AWS public cloud. Regarding security, we also have a number of layers there, too.

As an example, we have seen approximately 300 ETFs developed for different areas, e.g. for United Arab Emirates and other customers. And the internal customers are also using AWS. All in all, there are approximately 10,000+ users who are using it, and things are going pretty well.

What is most valuable?

The reason I like AWS is that they have a large market share and a large presence. When it comes to our use case, a big positive is that MuleSoft and AWS are working together very well. So instead of competing against each other, they're meshing together.

What needs improvement?

There have been some issues in the past when it comes to file integrations in AWS's cloud products. However, there are now alternative solutions out there that are helping to integrate them all.

One thing is that sometimes it becomes a problem when troubleshooting our tools because when you have some things local and some things remote on a foreign server, it can get complicated. We find that sometimes it's a challenge to gather the necessary information from logs and such because you need the proper agreement to capture those details. 

In the future, I would like to see Amazon move more into local clouds, by capturing more of the small market. Nowadays, spending a lot of money is not on the list of priorities for many companies, especially considering what's going on in the world. We want to leverage whatever amount is available and still get all the benefits of new AWS cloud offerings.

For how long have I used the solution?

I have been using Amazon AWS for a couple of years now. 

What do I think about the stability of the solution?

The infrastructure of AWS is very stable.

What do I think about the scalability of the solution?

AWS is very scalable. 

How are customer service and technical support?

I've never worked with technical support personally because we have a lot of network engineers to handle that. 

What's my experience with pricing, setup cost, and licensing?

When it comes to pricing, not all applications require that much performance. That's the reason why other cloud markets are also catching up, because the two predominantly high-performance platforms, AWS and GCP, are almost the same.

Looking at the primary market for AWS, I see that there's a lot of customers who have only mid-level performance requirements, because you will have all these normal applications such as online auction websites, gaming applications, voice applications, and so on. These are not, for example, large monitoring applications, financial independents, or brick and mortar companies. So AWS caters to about 40% of the market when it comes to general applications.

As it happens, in many cases, you simply don't need the high-performance offerings from AWS, nor the innovative products from Google Cloud Platform, which can come with large price tags.

What other advice do I have?

Overall, AWS is pretty good and I can definitely recommend it because it's a proven product. When you're solving big problems, you want — first and foremost — proven infrastructure, technology, tools, and mechanisms. Then slowly, you'll be able to remove dependencies by moving to others as needed. So for project initiation and everything, you get to rely on something which is rock solid and proven in the industry with a long track record.

I know AWS can be an expensive option, but it doesn't have to be out of budget if you choose the appropriate level of product for your performance requirements. They can provide high-performance computing resources, while at the same time catering to the mid-level market with lower performance offerings. 

Previously, in the initial days of AWS, back in 2005/2006, there were some concerns about security and such things, but nowadays there is not much to worry about because a lot of those concerns have been taken care of. Recently, there has been another shift in attitude towards them, because not everybody is a big fan of public cloud because of what is happening in the world with respect to data privacy and everything.

Regardless, the three big names of Microsoft, Google, and AWS are really grabbing the market, and IBM is also catching up well. Because of the data privacy concerns, however, I do see some customization in European countries who are interested in interacting with the cloud market at a more local level.

I would rate Amazon AWS an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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KR
Information Technology Administrator at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Easy to add on services, relatively stable, and very scalable

Pros and Cons

  • "Microsoft offers free courses and an exam on their products. Many of my colleagues who use Microsoft Azure take advantage of those free courses to help them learn about the solution in depth."
  • "It would be nice if there was an on-premises version of the solution, and it wasn't just cloud-based."

What is our primary use case?

This solution is used to migrate data to the cloud. They have a few different ways that this can happen. You can use the public cloud or private cloud, for example. Or you can use a hybrid as well. 

If you want to add some services, they have that capability to do that. Even if you want to improve your network, and you want to add your storage, or you want to maybe improve the speed of your infrastructure, they have that capability. 

What is most valuable?

They own a SaaS model. They have applications such as Microsoft Office 365, which is a cloud service. When I was using Oracle Linux desktop, I was still able to use Microsoft Office 365 to do my daily work.

If I want to send a Word document, I don't have to install anything. I don't have to hassle with the installation of Microsoft Office in Linux. It's quite a process to do that. However, if we have the internet, we can do everything we need to without having to install anything. You can do all of the Office activities including PowerPoint, Excel, and Outlook. It's very easy.

Microsoft offers free courses and an exam on their products. Many of my colleagues who use Microsoft Azure take advantage of those free courses to help them learn about the solution in depth.

What needs improvement?

It would be nice if there was an on-premises version of the solution, and it wasn't just cloud-based. Oracle, for example, has both capabilities. Some people don't understand the cloud, or are hesitant, and this might prevent them from adopting the product. Also, migrating to the cloud can bring a lot of misunderstanding and a lot of trouble to some companies. Some prefer that their data is not moved from the premises, or have requirements to that effect. If Microsoft could address these concerns, that would be ideal.

The solution has a lot of terms of services. These should be simplified.

For how long have I used the solution?

I haven't been using the solution for very long. In fact, it has only been a few weeks at this point.

What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable for our organization.

What do I think about the scalability of the solution?

I have noticed that they have the capability to scale. Even you are not using some of the services, you can still scale. Let's say, you have bought large storage, and you notice that you no longer want to use it anymore. You have the chance to reduce that and not have to pay for more than you need. You pay as you go, therefore they have the capability to accommodate shifts in sizing. Most of the cloud providers do have that capability whereby you don't have to use something that you do not need.

We do plan to use the solution into the future as it does offer us good flexibility.

How are customer service and technical support?

I'm not really on the technical side of things, and therefore I don't generally deal with technical support. Therefore, I can't speak to their level of knowledge or their responsiveness.

Which solution did I use previously and why did I switch?

Previously, I've also used Oracle and IBM.

How was the initial setup?

I personally didn't have to do an installation.

All you need to do is read the documentation, and everything you need to know is right there. It's quite straightforward in that sense.

What's my experience with pricing, setup cost, and licensing?

The solution offers a freemium model. There are some things that they can give for free, however, if you exceed certain levels in terms of what you were initially given, then they have to charge you for that. That's why, usually when you create the account, they want you to use your credit card so that when you exceed your limit, they will be able to charge you for that.

When you want to do the license, there is a certain amount that you need to pay. The pricing varies according to usage and differs in terms of the services and the models that you need. For those who need a platform as a service for developers, or infrastructure as a service, or software as a service, they provide for those scenarios. However, the pricing will depend on the service that you want.

What other advice do I have?

I'm a consultant. I work as a partner with Microsoft.

We're using the latest version of the solution at this time.

I would recommend the solution to others.

I'd rate it nine out of ten overall.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
CS
Arquiteto de Soluções at a tech services company with 201-500 employees
Real User
Top 5Leaderboard
Stable with good pricing but not yet mature enough

Pros and Cons

  • "The simple infrastructure of the service is very useful."
  • "The scalability requires some improvement. This is one of the most important things they need to get better at."

What is our primary use case?

We use the Oracle Cloud to migrate workloads from customers on-premise to the cloud.

How has it helped my organization?

We have a customer that had been on-premise Oracle product, hardware, and software.

The hardware was aged already. In fact, it was discontinued. It was the most cost-effective to move to the cloud and investment in terms of licenses was significantly less.

What is most valuable?

Currently, Oracle Cloud is one of the cloud providers that has a better cost and the right commercial conditions here in Brazil.

In general, for customers who already use Oracle database products, this solution has some advantages. They're migrating to the cloud, however, the simple infrastructure of the service is very useful. 

What needs improvement?

Oracle Cloud is still young compared to AWS or Microsoft. They still need to develop in many areas. They need to expand their services portfolio. They don't have even half of the services provided by AWS, for instance.

The scalability requires some improvement. This is one of the most important things they need to work on.

There are many other services that they need to add to the infrastructure - such as analytics, machine learning, and IoT.

For how long have I used the solution?

We've been using the solution for about four to six months, so it's been about half a year.

What do I think about the stability of the solution?

The stability is very good. We have no problems. We have a client that migrated from AWS to Oracle Cloud. It's been one year, I believe, and he is still satisfied running production there with no issues.

What do I think about the scalability of the solution?

The solution isn't quite AWS yet. They have some issues with the outer scaling, for instance. They need to improve in that area a bit.

We tend to deal with medium-sized organizations. One of those customers has about a bit more than 100 servers there. I would say there are 120 servers running on Oracle.

We have clients that do plan to increase usage in the future. It will require some scaling.

How are customer service and technical support?

Oracle offers very good support. We're quite satisfied with the level of support we get.

Technical support is very good. I would say it is better than AWS. They are investing on partnerships, so we get a lot of support from Oracle Cloud. Much more than from AWS. For AWS we are just a small partner, however, we've gotten much more attention from Oracle Cloud than AWS, or even Microsoft.

How was the initial setup?

It was a smooth and similar transition from on-premise to the cloud. I think it's very good. 

I'm afraid that I cannot comment much about the process as I'm not very technical. It was our VBAs with customers and the Oracle architects and analysts that made the implementation.

It's my understanding that the deployment too approximately one month.

What about the implementation team?

We had good support from Oracle during the implementation process. They were very helpful.

What's my experience with pricing, setup cost, and licensing?

The price here in Brazil is very competitive.

Which other solutions did I evaluate?

We've had clients that have evaluated Microsoft Azure. However, they get much better commercial conditions, costs, and benefits from Oracle than any other cloud provider. Even IBM, which is very aggressive here in Brazil.

What other advice do I have?

We're Oracle partners.

We're using the current version of the solution.

The solution has very good infrastructure. They are being very aggressive as they want to expand their footprint. In a few years, they will compete in a more balanced way against AWS and Microsoft and Google as well.

Overall, I would rate the solution six out of ten. As it matures, it will become much better and be much more competitive.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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JA
CTO at a healthcare company with 11-50 employees
Real User
Top 20
Priced-well, easy to set up, and you can easily use it through a web browser

Pros and Cons

  • "You can just connect and start using it through a browser within a few minutes."
  • "Monitoring and usage reporting could be improved."

What is our primary use case?

I am in the process of migrating from on-premises to the cloud.

We use it for IT infrastructure deployment and management.

What is most valuable?

The best part of Google Cloud is that it is cheaper than the competitors.

It is easy to set up, monitor, and manage.

You can just connect and start using it through a browser within a few minutes.

What needs improvement?

Monitoring and usage reporting could be improved. For example, they don't provide the CPU primary memory usage report. They do provide a CPU usage report, but not the memory. This is something that is critical for people interested in monitoring because if you are burdening the machine then you want the option of providing more RAM.

There is no graph or monitoring in the console; if it is there then I haven't found it, so it is something that takes extra time to figure out.

Google does not provide free support and at the least, email support should be available. I am not asking for free chat or telephone support, but given that we are paying to use the machine, email support should be included.

The alerts are somewhat cryptic and do not say much about what is going on.

For how long have I used the solution?

I have been using Google Cloud for almost three years.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

Google Cloud is a scalable product.

How are customer service and technical support?

The support is bad, and you have to purchase it separately. There is no free support available.

Which solution did I use previously and why did I switch?

I am currently working with both Google Cloud and AWS. I am in the process of also trying to implement IBM Cloud.

How was the initial setup?

It is easy to set up and up the time for provisioning depends on the type of machine that you want to set up. It will not take longer than 15 or 20 minutes if you know how to do it.

What about the implementation team?

We have two or three people in the organization who set up the machines.

What's my experience with pricing, setup cost, and licensing?

The support costs extra, even when it comes to email.

What other advice do I have?

This is a good product, but I wouldn't immediately recommend it because there are a lot of options available. People have to choose based on their requirements and location. There is not much different, so people have to look at particular requirements, cost, and support.

I agree that cost is a factor but support should also be considered because it is needed from time to time, and Google does not provide free support. Given that we are paying for the machine, we should have to pay for costly support in addition to that.

This is a good product but I would like better monitoring, alerting, and reporting.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Get our free report covering Amazon, Microsoft, Oracle, and other competitors of IBM Public Cloud. Updated: October 2021.
542,823 professionals have used our research since 2012.