The most valuable component of this solution was in its ability to help us with the management of tools and the resources that we were using.
How has it helped my organization?
The product helped us organize projects and effectively use our resources. Essentially it helped with time management. It improved our resource utility and helped assure on-time completion.
What needs improvement?
There are a few ways to potentially improve the product although it performs as expected. Reporting can be easier to do and customize, but it is adequate. Product support could be better for new users by providing more beginner-type… more»
Which solution did I use previously and why did I switch?
We were using JIRA for other larger projects. That is a product which is more difficult to learn. ALM was not very complicated and we did not need something that would take time for people to learn when doing short-term projects. It is… more»
What other advice do I have?
I was satisfied using this product because it has done what it was intended to do. It's user-friendly and technical support wasn't too bad. We used IBM Rational ALM as it was created by one of the leaders in the industry. Apparently it was… more»