IBM Rational DOORS Customer Service and Technical Support

Michael W. Knop
Requirements Engineer at Visteon Corporation
Customer Service: I have never interacted with IBM Rational's customer service. Technical Support: I have only once interacted with IBM Rational's tech support. Had a good experience. View full review »
PLM Development at a transportation company with 10,001+ employees
We have our own in-house experts who are quite helpful and responsive. I do not know if they have any experience dealing with the IBM technical support team. View full review »
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