IBM Rational Quality Manager Customer Service and Technical Support

Development manager at a tech company with 1,001-5,000 employees
We have contacted their support many times. The IBM support was good. It's not perfect, sometimes it's not so fast. View full review »
Hesham Fouad
Project Manager and test manager at Venturous Solutions
We've been in touch with technical support. They are pretty good. However, I don't hear from the clients about how they feel about the solution's technical support in any way. We've found them to be good, at least for us, from our interactions with them in the past. View full review »
Senior Analyst at a tech services company with 501-1,000 employees
The technical support from IBM is very good. In the past four years, I have not personally needed to contact them. View full review »
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