We create test cases, and then we need to plan a new task plan feature from the existing task case file and execute the test results, which will be saved in RQM. So that is how we are using the tool every day. So if one day we go to the office and find out we have been signed out, we cannot do anything.

I am a tester, so I use this solution from a testing point of view. 

I primarily use RQM to create, execute, and automate test cases and store results.

We use it to manage the testing. We have both manual and automated testing and we have many teams in DHL IT services that are designing some solutions. It's part of the whole life cycle. So they implement that and then test it. We adopt more and more Agile or DevOps practices, like Scrum or Kanban, and as a part of that, the work which is implemented is tested.

Historically we did a lot more manual tasks but more and more we are automating the tests and using the automation. We trigger some test automation tools from Rational Quality Manager. For example, we use Selenium or Micro Focus Quick Test Professional, or QTP. These aren't typical but we also trigger integration tests. For example, the Rational Integration Tester is triggered by RQM as well.

We are a consultancy and we use this solution to create a testing plan, that includes test cases, for our clients. It is part of a larger suite of tools that includes Rational Functional Tester, which helps to automate the process.