Customers need to pay for a license to use this product. It is not a free tool. We use a token-based licensing model, which is specific to IBM. 

We have about 7,800 tokens, and including maintenance and other fees, we pay IBM about $1.2 million USD per year. The cost per token is around $115-$120.

This is not a cheap solution but it does include the standard support that IBM offers through their portal, and the support is good. IBM has multiple licensing models, and there is a floating license model, where you buy a fixed number of licenses and you pay for them no matter what. Then there's a flexible, token-based license, where you have, let's say,100 tokens, and based on your usage, these tokens will be distributed amongst users and you can scale up as necessary. 

Pricing and licensing is a little complex, so consult with an expert before purchasing.

It's an expensive investment to make, so the decision should be driven on individual requirements.

Licensing: The solution cost is high and should be brought down to increase competition.

The pricing is supposed to be competitive.

We see the solution as cost-effective. You get what you pay for.

Not Sure

It’s not cheap, but it is worth the price. ROI is almost guaranteed.