I would recommend using IBM RPA. I would advise you to learn about your main processes to automate inside your company. So you can apply it in big and small processes depending on the investment for your company. That is an advantage or not.

Overall, I would rate the solution an eight out of ten. It has some difficulty in the tool, but it's a very stable and useful tool for automating processes.

You can use this solution, but it depends on your use case. You can use it for a pretty complex project, but when it comes to queuing, you have to use a third-party queue, such as RabbitMQ, to hold your transactions. Other than that, you can easily use the IBM RPA WDG product.

Overall, I'd rate it a seven out of ten.

Overall, I would rate the solution a nine out of ten. I would recommend that others give it a serious try because I believe that it's possible to start small and use the available technology to fulfill even complicated and hard-core processes.

In my opinion, I think that the product needs a lot of events and competitions to promote it and spread it quickly

I recommend the solution and rate it a nine out of ten.

Overall, I rate the solution six out of ten.

There are more than 1,000 users of this solution in our company.

I would rate this solution as a whole a nine, on a scale from one to 10, with one being the worst and 10 being the best.

I would recommend this solution to other people.

I would rate this quality robotic process automation software a nine out of ten. I have to say I was pretty impressed with what I saw. I think now they can close the gap on bringing that climative angle into it, and that would make it a 10.

I would say start small, do a PoC, try it out. Make sure that it meets your needs and then go from there.

IBM’s OCR solution is pretty good. It is quite economical. OCR is good for streamlining operations. We have integrated the solution with our ERP. Overall, I rate the product an eight out of ten.

My advice for anybody who is considering an RPA product is to carefully consider where to start because not all processes are suitable for RPA. You need to carefully evaluate what you are going to do because if you are starting from scratch, you need to carefully choose which processes you are going to start with.

Don't try another RPA solution for the company from scratch. You have to create a culture of RPA inside your company. A good product comes from creating a culture.

I would rate this solution a ten out of ten.

Based on what you want to do, you can automate your processes in the organization. You need to have a roadmap as part of digital transformation and application modernization. I would give this solution 8 out of 10.  

I am using the latest version of the product. The product has two versions, one on cloud and the other on-premise. Overall, I rate the solution an eight out of ten.

We are a reseller. We provide the product to our customers.

I'd advise other companies to consider using the solution. It's very easy to use. It's got a great user interface as well. However, you need to use logic in order to use it effectively.  This is important especially during implementation.  

I'd rate the solution eight out of ten.

Focus more on change and make sure that there is buy in to try it out. Use a PoC model (proof of concept model), otherwise it gets really challenging to implement it at scale. 

Right now, we have more pull than push because people understand the worth of robotic process automation in financial services, and are not as threatened by it as they once were. 

Most important criteria when selecting a vendor: There were not that many vendors in the market, at least not in the consideration set. 

In terms of advice, every tool has an issue. We have evaluated multiple tools and every tool had an issue from a scalability perspective as well as from extensibility perspective. There is no reason not to go with Automation Anywhere. The use case selection is the key. If your use case is heavy on document management, I may not be inclined to suggest Automation Anywhere, but if it is more on the integration side of it, definitely go with IBM RPA.

We are solely working with an IBM product for this solution.

In terms of the important criteria when selecting a tool like this, the starting point for our customers is cost. The other thing that comes into it is the security aspect and, "What will happen to my human workforce if I put bots in there?" It depends upon what the enterprise objectives are. Operational cost saving is definitely a done deal when executing excellent RPA, but in terms of enterprise goals, the overall operational cost on the human side, it's completely based on the business case, and how they want to manage it.

Put IBM on top of your list because we have done the analysis. We have compared this solution with other solutions that are out there in the market. Nine times out of ten, this would be the go to solution if you are considering all of the factors. I would strongly recommend other clients to start looking here.

We have not integrated the solutions with other solutions. It is a standalone implementation.

I will recommend the solution to others. It is a good tool for automation at a good price. The product has to improve the administration and Control Center. The product is less expensive compared to other tools like Automation Anywhere. Overall, I rate the solution a seven out of ten.

What's important for me when selecting a vendor are the price and the benefits.

I am a strategist. So, I have to define a strategy for different companies. Not for buying, I myself am not going to buy. But I am going to recommend to my clients, the companies, that they use a vetted RPA automation.

Being in the cloud is key to having similar products integrated and working in the same environment with artificial intelligence. You have to be clear about the value added by such integrations to the customer, or you'll face some resistance.  

To implement these kinds of projects broadly in several areas at the same time, you won't have a very good chance to be successful quickly. It's important to start with a small project to demonstrate the benefit, and from there, you can scale very quickly. You can grow or diminish the capacity you need in a very dynamic way without very high costs.

On a scale from one to ten, I would give IBM RPA a nine.

The competitors of this solution, like UiPath, are more expensive. I would overall rate IBM RPA a seven out of ten. 

We would definitely recommend the solution to colleagues and suggest that they evaluate it based on their needs. The biggest lesson we have learned in using this product is that leveraging automation has benefits for our customers in their daily processes and that it can be a stepping-stone in improving ROI for them.

In terms of usability, we are working with customers in the initial phases and the deployment is pretty good. But we need to look at the longer term for how it is being deployed in customers' businesses and we need to get their feedback. Some of our customers' business users use it and, in the initial phases, the usability looks good.

As for using it for compliance and/or governance issues, we haven't explored that part of it. It is more on the optimization, productivity, and cost-saving sides.

I would rate this solution at eight out of ten. We are still in the various stages of exploration of scalability and business-user response. We are still in the evaluation process. But it's pretty good, so that's why I am keeping it at eight.

I would advise others to find a solution that best fits their use case.

I rate  IBM Robotic Process Automation an eight out of ten.

For anyone thinking of using IBM Robotic Process Automation, I would tell them not to change anything if it's running.

On a scale from one to ten, I would give IBM RPA a seven.