I evaluated Automation Anywhere.

When working with a remote desktop application, we cannot work with automation. Likewise, we couldn’t have concurrent users working on the same machine, but that is applicable in RPA. A friend working on iPaaS does not allow concurrency without intervention.

We looked at Blue Prism, which is provided by KPMG, and another one.

Overall it came down to the simplicity, the security that was behind it, and it was also pretty competitive from a price perspective.

I don't see much difference between IBM and other products. Whatever Automation Anywhere can do, IBM Robotic Process Automation can also do it. We have done some POC with other tools. We chose IBM because we have been partners with the vendor for many years. We are an IBM shop.

We considered Automation Anywhere and UiPath. However, IBM RPA i's a part of one bundle. The Business Automation Workflow can directly integrate with the IBM RPA. The business becomes more robust. Your platform gives you more flexibility to integrate with multiple different types of tasks. 

No.

There are a lot more options in the market. For example, Pega. If our clients already have a Pega product, especially the BPM side of Pega, they are often inclined to take Pega's RPA. Then there are the integrated products like Kapow from Kofax. If they already have a Kofax solution, Kapow comes as RPA-based so it's all integrated together and they use it. Then there are standalone products as well in the market, such as UiPath, WorkFusion, and Blue Prism. 

Out of all these, UiPath and Blue Prism are the current contenders. Kapow is up and coming and has great potential.

If you compare it to other competing products, it is pretty good in this space. It provides ease of use when you perform a task. If you compare IBM against the competition, the amount of effort required to set up a part or set up a process is way less than what you get from competition.

We are exploring multiple options. We have done a lot of proofs of value and, through that process, we are identifying the product that should be used in the future.