IBM Robotic Process Automation (RPA) Pros and Cons

IBM Robotic Process Automation (RPA) Pros

Directore37f
Director of Cloud App Development at a tech services company with 1,001-5,000 employees
It is easy to use. We have enabled our resources who don't have a background in automation to be certified and trained, then implement this product within a very short period of time, as it is very user-friendly.
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ClientEx1562
User at a tech services company with 10,001+ employees
It's integrated with all the other products within the Salesforce ecosystem.
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Sornsarun Ratananopadonchai
Senior Solution Engineer at Stream I.T. Consulting Ltd.
The solution's ease of use is its most valuable aspect.
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IBM Robotic Process Automation (RPA) Cons

Directore37f
Director of Cloud App Development at a tech services company with 1,001-5,000 employees
I would like it to do pretty much everything out-of-the-box without any need for any customization. However, that is not the case right now. We absolutely have to do some amount of customization with the solution in order to use it out-of-the-box as-is.
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ClientEx1562
User at a tech services company with 10,001+ employees
We are looking to see how it can connect with various interfaces seamlessly, through APIs.
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Sornsarun Ratananopadonchai
Senior Solution Engineer at Stream I.T. Consulting Ltd.
We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful.
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