IBM Robotic Process Automation (RPA) Room for Improvement

Director of Cloud App Development at a tech services company with 1,001-5,000 employees
I would like more drag and drop type of features. If you look at some of the competition, they do provide that scalability feature, where a user who doesn't know anything about automation can work off of it using a bunch of drag and drop things. That is what our clients are looking for. I would like it to do pretty much everything out-of-the-box without any need for any customization. However, that is not the case right now. We absolutely have to do some amount of customization with the solution in order to use it out-of-the-box as-is. View full review »
User at a tech services company with 10,001+ employees
We are looking to see how it can connect with various interfaces seamlessly, through APIs. View full review »
Sornsarun Ratananopadonchai
Senior Solution Engineer at Stream I.T. Consulting Ltd.
Much like Automation Anywhere, it would be helpful if there was some sort of community board to help share and trade information to help users learn how to troubleshoot and learn about the various aspects of the solution. Right now, there isn't anything of that nature available to help users find answers. We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful. The pricing of the solution is quite high. View full review »
Find out what your peers are saying about IBM, UiPath, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: October 2020.
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