IBM SmartCloud Control Desk Competitors and Alternatives

The top IBM SmartCloud Control Desk competitors are
  • ServiceNow
Read reviews of IBM SmartCloud Control Desk competitors and alternatives
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ServiceNow
JOZE LACERDA
Consultant
Managing Director at a tech services company with 10,001+ employees
Feb 25 2018

What do you think of ServiceNow?

Primary Use Case: Used for the entire company (400K), like HR, service desk and other functions. • Improvements to My Organization: Easy to implement and consolidate different platforms and users with useful functionalities. • Valuable Features: It has an excellent capability to integrate different access points. It is very user-friendly, too.  • Room for Improvement: It has a higher cost compared to local/regional solutions.  • Use of Solution: Trial/evaluations only. • Pricing, Setup Cost and Licensing: Local solutions have lower costs. • Other Advice: I would recommend ServiceNow.

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