IBM SmartCloud Control Desk Use of Solution

MC
IT Service Desk Manager at a government with 10,001+ employees

I've been dealing with the solution for almost two years at this point. It hasn't been too long.

View full review »
KM
Computer System Engineer at Informatika d.d.

I have been using IBM Control Desk since 2012. 

View full review »
KM
Computer System Engineer at Informatika d.d.

I've been using IBM SmartCloud Control Desk for ten years now. I started using the solution in 2012.

View full review »
Buyer's Guide
Help Desk Software
April 2024
Find out what your peers are saying about IBM, ServiceNow, Atlassian and others in Help Desk Software. Updated: April 2024.
768,415 professionals have used our research since 2012.
KM
Computer System Engineer at Informatika d.d.

We have been using IBM SmartCloud Control Desk for about eight years.

View full review »
AS
ITSM Architect at SI BIS LLC

More then 10 years.We started from 7.2 version.

View full review »
SP
General Manager at sPerception IT

I have been using IBM SmartCloud Control Desk for the last 13 years.

View full review »
ES
Software Specialist at GBM (an IBM alliance Company)

I have been using this solution for around a year.

View full review »
ES
Software Specialist at GBM (an IBM alliance Company)

I've been using the solution for about a year at this point. It hasn't been that long just yet. The solution is still fairly new.

View full review »
Buyer's Guide
Help Desk Software
April 2024
Find out what your peers are saying about IBM, ServiceNow, Atlassian and others in Help Desk Software. Updated: April 2024.
768,415 professionals have used our research since 2012.