Associate Team Lead at a manufacturing company with 10,001+ employees
Mar 29, 2021
We are able to monitor all B2B messages, and we are able to see or track each message on it from an error perspective. That's a good side of it.
It is working well, and we're able to do our current job.
They have multiple features for each kind of task and issue. The company has different channels to give information to the administration. Security and integration capabilities are also important. This product has helped to replace a lot of other solutions, saving time and cost.
Associate Team Lead at a manufacturing company with 10,001+ employees
Mar 29, 2021
It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue. Therefore, we are looking for a compatible new software that we can use. We're currently researching what is there in the market. We would consider something that would give us better speed on our current processor.
There is also room for improvement in terms of its scalability and GUI. It is an old system, and its scalability can be improved. Its GUI can also be more appealing.
They can improve APIs because they are still lagging behind in API connectivity. With non-API connectivity, they're market leaders, but API connectivity, they're still in the immature space.
The only weaknesses they have different governance for each task and different channels for communication which are hard to maintain.
The relation of the company with other companies can be improved. We have a lot of customers who this platform for the interchange of information which can also be improved. The compliance information about banks can also be updated.
