IBM Sterling B2B Integration Services needs to improve API management. It needs to incorporate a better and more stable use of AS3 software. 

The only weaknesses they have different governance for each task and different channels for communication which are hard to maintain.

The relation of the company with other companies can be improved. We have a lot of customers who this platform for the interchange of information which can also be improved. The compliance information about banks can also be updated.

They can improve APIs because they are still lagging behind in API connectivity. With non-API connectivity, they're market leaders, but API connectivity, they're still in the immature space.

It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue. Therefore, we are looking for a compatible new software that we can use. We're currently researching what is there in the market. We would consider something that would give us better speed on our current processor. 

There is also room for improvement in terms of its scalability and GUI. It is an old system, and its scalability can be improved. Its GUI can also be more appealing.

They can certainly streamline and I think that they already are working on this in their future roadmap, in the different interface they have. Today, given the legacy it has, a lot of the setups actually need to be done in different places. The consolidation or the aggregation of all those user interfaces into one and giving more flexibility to extend the user interface in a more flexible way with modern technologies, would help.

We're looking for analytics to try to predict when customers have issues on their side. If a customer traditionally would send records through on certain volumes on certain days and there's an interruption in that volume, we want IBM to tell us when our customers are having trouble before our customers tell us they have trouble or before we detect that we're not getting the loads. Can they do some analytics or trending to predict that? That's what we're asking them to do.

I need to see the innovation that they talked about in the road map actually come to fruition.

The ease of use could be improved upon.

Onboarding on the solution is complex. It's hard to onboard partners and customer suppliers. It's one aspect that is not that straightforward.

IPI functionality is there, however, it be expanded. That would be very helpful to us.

It's difficult to say what's missing due to the fact that the suite really covers a full range of practicals and security features and monitoring. 

A small feature that could be added would be the ability to send alerts to mobile devices. 

It's just four months down the line, so I’m not sure about areas with room for improvement.