IBM Sterling File Gateway Room for Improvement

Manager Mediation Support at a comms service provider with 5,001-10,000 employees
The areas that need improvement are user management, user interface, and the segregation of users. These are the areas that I am battling with at the moment. It's not geared towards your user community. If you're an administrator of the system, it's fairly easy, but then to segregate the configuration and give the availability to it, it's a bit of a nightmare. In the next release, I would like to see upgraded user segregation, user management, and looking into auto-deploys. Once you need to deploy a new bundle of software, you need some service downtime. I would like to see auto-deployment without service disruptions. That is what this industry is always looking at. When you deploy something, you want your service to always be on, and with this solution that is not the case. View full review »
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