IBM Tivoli Business Service Manager Reviews

IBM Tivoli Business Service Manager is the #11 ranked solution of our top Event Monitoring tools. It's rated 4.0 out of 5 stars, and is most commonly compared to CA OPS MVS Event Management and Automation - IBM Tivoli Business Service Manager vs CA OPS MVS Event Management and Automation

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Real User
IT Manager at a tech services company with 1,001-5,000 employees
Sep 29 2019

What do you think of IBM Tivoli Business Service Manager?

What is our primary use case?

We use this solution for working with data.

What is most valuable?

The most valuable feature of this solution is the efficiency.

What needs improvement?

This application should be made easier to use because it usually needs training and it is not easy to operate.

For how long have I used the solution?

We have been using this solution for fourteen years.

What do I think about the stability of the solution?

The stability of this solution is good.

What do I think about the scalability of the solution?

I think that it is good in this area. It can be scaled with additional users.

How are customer service and technical support?

Technical support for this solution is good.

How was the initial setup?

The initial setup of this solution…

What is IBM Tivoli Business Service Manager?

IBM Tivoli Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.
Also known as
Tivoli Business Service Manager, BSM
IBM Tivoli Business Service Manager customers
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