The solution is a complete package. It has various useful elements including inventory management and incident management packaged inside it. Anything is possible with Tivoli. It's quite a robust system. The solution offers a lot of useful integration capabilities.
What needs improvement?
The solution is not user-friendly. The solution is a bit complex and it would help if it were simplified so that occasional users, such as myself, could manage it better. As a person who's not well versed in Tivoli, I find handling integrations quite difficult.
Which solution did I use previously and why did I switch?
I've used SolarWinds before. I found it easy to use and simple to troubleshoot. The front-end software was very straightforward.
What other advice do I have?
I'd advise companies that it's difficult to get a person that specializes in a bunch of different solutions and can really understand them fully. It's much better to be an expert on one solution than to try to be an expert on many. If a person wants to specialize in Tivoli then they should focus on… more »