IBM Tivoli NetCool Impact Overview

IBM Tivoli NetCool Impact is the #9 ranked solution in our list of top Event Monitoring tools. It is most often compared to IBM Tivoli NetCool OMNIbus: IBM Tivoli NetCool Impact vs IBM Tivoli NetCool OMNIbus

What is IBM Tivoli NetCool Impact?
IBM Tivoli Netcool Impact is an enterprise and network management software that automates the support of business-critical functions. The software helps to enrich events with business context, provides an integrated view of data from multiple sources in context and enables custom automations.

IBM Tivoli NetCool Impact is also known as Tivoli NetCool Impact.

Buyer's Guide

Download the Event Monitoring Buyer's Guide including reviews and more. Updated: July 2021

IBM Tivoli NetCool Impact Customers
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
IBM Tivoli NetCool Impact Video

Pricing Advice

What users are saying about IBM Tivoli NetCool Impact pricing:
  • "The licensing is yearly, and although I'm happy with the pricing I do think it could be better."

Filter Reviews

Filter by:
Filter Reviews
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
Vijay-Daniel
Assistant Vice President at a financial services firm with 10,001+ employees
Real User
Top 10
Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes

What is our primary use case?

We generally use Impact for ticketing with other ticketing applications like Remedy. We also use it for enrichment of other applications that collect information from different sources, such as on the internet. But primarily, we use Impact for ticketing purposes. It's a customer-centric product, so in my current company there aren't that many people who use it as an end-user application. In fact, it's mostly only used by the Netcool team, rather than any end-users at all. Only the Netcool/OMNIbus event console and event dashboard will be used by the end-user. In the Netcool team that uses… more »

Pros and Cons

  • "The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."
  • "For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."

What other advice do I have?

Impact is an application that doesn't come with many built-in libraries, though they've thrown some JavaScript in, and this is useful for integrating with other Intel applications, where we can invoke, consume, and integrate other data sources as well. I can recommend Netcool/Impact because it's the perfect solution when it comes to invoking ISPF APA and using ISPF integration throughout the rest of your other products. I would rate IBM Tivoli NetCool Impact an eight out of ten.
PrasadBabu
Senior Software Engineer at Visa Inc.
Real User
Top 10
Can connect to any database, able to write custom functions, and easy to use third party tools

What is our primary use case?

Mainly we're using Impact for event engagement. We're also trying to connect from the third party database like IDSM, and fetching the data. It's for event engagements. and for looking at results within the Impact as to the EF flow of data management.

Pros and Cons

  • "The solution is great at being able to fetch almost any kind of file."
  • "The solution is somewhat complicated. It's not exactly straightforward."

What other advice do I have?

We're just a customer. We don't have a business relationship with IBM. I'd recommend the solution. It can connect to any type of DB and we're able to fetch any number of things. That said, we have run into connectivity issues occasionally. As a developer, I'd rate it eight out of ten.
Product Categories
Event Monitoring
Buyer's Guide
Download our free Event Monitoring Report and find out what your peers are saying about IBM, Zenoss, ScienceLogic, and more!