As with any event management solution on the market, the initial setup is not straightforward unless you know exactly what you want to do. I would not say that it is too complex, but you have to understand event management.

The web portal is a little bit difficult to configure.

My initial deployment took about two months, and the upgrade took time as well. Upgrading was not as easy as we had thought because there are many factors involved.

We actually did face some challenges with the installation of the solution, but we managed to overcome them. We had a very large deployment that took us a couple of months. There was no upgrade path, so we had to do a reinstall and basically migrate the datasheet. Our environment is very, very much integrated, so we obviously had to do a lot of system test functionality as well.

It is quite easy to install. In terms of process, it took us a month because we need to have a CR in place for each environment before doing any installation or upgrade.

The initial setup is a bit complex in comparison to other tools. There is a lot of manual installation to be done (including object servers and probes) to allow it to run in the system. I do not recall exactly how long the initial setup took, but I know it was longer than other competitors such as Splunk, Moogsoft, etc.

Staff required for maintenance depends on how diligently you configure the system.

The initial setup is straightforward; it's not complex at all.

It is straightforward.

Difficult to implement ( more resource and timing) but flexibility in implementation.

The setup was a bit complex as you have to get multiple repositories and licenses in order to install it from IBM.