IBM Tivoli NetCool OMNIbus Room for Improvement

Assistant Vice President at a financial services firm with 10,001+ employees
Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality. View full review »
Lead Engineer at JCPenney Co.
The web portal and typical event controls are a little outdated. The need to work on improving the dashboard layout. The whole layout is an old style and needs updating. The functionality is great but it needs to look more modern, perhaps by moving to HTML 5 dashboards. The price could be made more competitive. View full review »
Department Manager at a insurance company with 1,001-5,000 employees
The cost of the product is quite high. They should work to adjust their pricing models. View full review »
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