What is IBM Tivoli Service Request Manager [EOL]?UNIXBusinessApplication
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IBM Tivoli Service Request Manager is a computerized asset management system that enables companies to maintain, repair, and support the operation of their revenue-generating assets, both from an enterprise asset management and an information technology (IT) asset management point of view. Tivoli Service Request Manager stores and maintains data about assets, facilities, and inventory. You can use Tivoli Service Request Manager to schedule maintenance work, track asset status, manage inventory and resources, respond to requests for support, manage purchasing, and analyze costs. The Tivoli Service Request Manager software is divided into modules, each of which consists of a group of related applications that help you manage a particular business function, a seamless, unified solution for handling all aspects of service requests. It combines service desk and service catalog functions with a common process automation engine. This creates an automated request fulfillment system backed by an optimized delivery and support process.
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IBM Tivoli Service Request Manager [EOL] market share
The market share of IBM Tivoli Service Request Manager [EOL] in the Help Desk Software category
is 0.3% and it increased
by 177.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
February 2024
Help Desk Software
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