IBM Watson Discovery Overview

IBM Watson Discovery is the #3 ranked solution in our list of top Indexing and Search tools. It is most often compared to Google Search Appliance: IBM Watson Discovery vs Google Search Appliance

What is IBM Watson Discovery?

Watson Discovery is an award-winning enterprise search and AI search technology that breaks open data silos and retrieves specific answers to your questions while analyzing trends and relationships buried in enterprise data. Watson Discovery applies the latest breakthroughs in machine learning, including natural language processing capabilities, and is easily trained on the language of your domain. Unlike competitors, Watson Discovery can be deployed on any cloud or on-premises environment.

IBM Watson Discovery Customers

Prudential, Bradesco, Woodside

IBM Watson Discovery Video

Pricing Advice

What users are saying about IBM Watson Discovery pricing:
  • "Cost-wise, it is very reasonable because it is cloud-based."

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LW
Research at a university with 10,001+ employees
Real User
Top 5Leaderboard
Great language support, solid stability, and reasonable cost

What is our primary use case?

We primarily use it for the help desk.

Pros and Cons

  • "Language support and the ability to build a natural language of speech recognition are the most valuable features."
  • "There are probably other chatbots out there that were built for specific use cases and are easier to deploy than this. Having said that, Watson is way more flexible. While it may require a greater amount of effort, it is not substantially more than some of the other ones that are kind of prebuilt for a specific use case. It would be good to have more prebuilt and specific use cases and specific business models. It can have better phone integration, even though I think that it is actually becoming less of an issue. Most people are online nowadays."

What other advice do I have?

If you can take advantage of some of the programs that are being offered by IBM right now to get people on Watson, you should do so because it's an investment part of IBM to do that. The biggest lesson that I have learned from using this solution is that it is opening up other use cases for this type of intelligence, chatbot type of applications, and other lines of business. I would rate IBM Watson Discovery an eight out of ten. It is hard to give anything a ten. If it was easier to set up and had more prebuilt and specific use cases and specific business models, that would probably bring up…