They were really good about telling me what to expect, what to plan for, what to have ready. Usually they require all the stakeholders to go offsite. They made an exception on this one to see how it would work out. It worked out pretty well, but apparently not well enough, because if the approval goes through, then we'll have to go offsite.

Even though they told me what to expect, I was still caught a little off-guard. The types of semi-flared emotions of who wants what, during the design/think workshop was, I won't say stressful, but you could feel tension, of the "No, this is what I want. No this is what I want!" 

So trying to hit that alignment definitely occurred much sooner in the project. It was forced at the beginning, as opposed to coming to realize in the middle that everybody had different visions, though they thought they were talking about the same thing - and causing everything to just stop. I would say that was probably the biggest thing for me as far as being prepared.

It was complex.

The solution was easy to setup and took about five months to deploy.

It's straightforward. It's browser-based, you don't need special tools. It's a cloud offering. It walks you through most of the things that you need to do to get started, so no real difficulties here.

Straightforward, APIs.

It's not so complex. I think it's okay.