IBM Watson Explorer Pros and Cons

IBM Watson Explorer Pros

Presiden9a78
President at a tech services company with 11-50 employees
The ability to easily pull together lots of different pieces of information and drill down in a smarter way than has been possible with other analytics tools is key. Watson is all based on a set of AI and deep learning, machine-learning capabilities, and it is looking behind the scenes at some relationships that you likely would not have spotted on your own. It's pulling things together, categorizing some things, that are not something that you might have seen on your own.
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Shannon Orourke
Head of Commercialization at Woodside Energy
For me, as a user, the most valuable feature is the ability to ingest and then retrieve information from a range of separate sources; the ability to dissect questions in context and actually answer them.
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SalesEnge92b
Sales Engineer at a tech vendor with 501-1,000 employees
We take natural language that was happening in our repositories and our application and then feed it to the Watson APIs. We receive JSON payloads as an API response to get cognitive feedback from the repository data.
Ease of use is pretty good as is the standardization of not actually having to have my own natural learning algorithms, just to use the Watson APIs.
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Technica34e8
Technical Director at a tech vendor with 51-200 employees
The valuable feature of Watson Explorer for us is data entities, and to see the hidden insights from within unstructured data.
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IBM Watson Explorer Cons

DevopsEn35ff
Devops Engineer at a comms service provider with 1,001-5,000 employees
It is a little bit tricky to get used to the workflow of knowing how to train Watson, what can be provided, what can't be, how to provide it, how to import, export, and what it means every time you have to add a new dictionary
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Managerd6bc
Manager at a financial services firm with 1,001-5,000 employees
I would say, give some kind of a community edition, a free edition. A lot of companies do, even Amazon gives you some kind of trial and error opportunities. If they could provide something like that, it would be good.
Stability is actually one of the areas that could use improvement. Setting it up is always tough. Setting Explorer requires experts, but also the underlying platform is not that stable. So it really needs a good expert to keep it running.
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Presiden9a78
President at a tech services company with 11-50 employees
Much of IBM operates this way, where they have sets of tools that are in the middleware space, and it becomes the customer's responsibility or the business partner's responsibility to develop full solutions that take advantage of that middleware. I think IBM's finding itself in that spot with Watson-related technologies as well, where the capabilities to do really interesting and useful things for customers is there, but somebody still has to build it. Is that going to be the customer? Are they going to be willing to take on that responsibility themselves
Small businesses will probably have a little harder time getting into it, just because of the amount of resources that they have available, both financial and time, but it really is a solution that should work for them.
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SalesEnge92b
Sales Engineer at a tech vendor with 501-1,000 employees
More cognitive feedback would be good. The natural language analysis is great, the sentiment analyzers are great. But I would just like to see more... innovation done with the Watson platform.
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Technica34e8
Technical Director at a tech vendor with 51-200 employees
It needs better language support, to include some other languages. Also, they should improve the user interface.
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