IBM WebSphere Message Broker Reviews

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Mohamed Osman
Independent Consultant - IT Technician Level 4 / Projects Technician at a tech services company with 1,001-5,000 employees
Sep 27 2019

What is most valuable?

This solution has many adaptors for convergence support. We need different messages formats for connection with files, databases, Excel sheets, etc. It has many interfaces and you can connect to any… more»

How has it helped my organization?

This solution has improved the way our organization functions. We are using three or four services in the backend for reformatting messages, and it is straightforward to use.

What needs improvement?

The user interface is designed mainly for experts, much in the way a BPM or another integration tool is. The administration console is ok because it's used by the administration team or the technical… more»

What's my experience with pricing, setup cost, and licensing?

The licensing costs for this solution are paid by the customer-side, and not by my employer. IBM products are generally more stable and have more features, but also come at a greater cost.

Which solution did I use previously and why did I switch?

I have also used Oracle Service Bus for these types of projects, and I feel that this solution is better. It is easier to use and it has better features.

What other advice do I have?

At this point, I only use twenty to thirty percent of the facilities or services that are offered by this tool. For the main purpose of the suite, I have no specific concerns about it. This is a good… more»
Real User
EDI Team Leader at a maritime company with 1,001-5,000 employees
Dec 05 2019

What do you think of IBM WebSphere Message Broker?

What is most valuable?

The solution's most valuable aspect is its integration with other IBM products.

What needs improvement?

The solution overall could be simplified. Everything is too complex.

For how long have I used the solution?

I've been using the solution for nine years.

What do I think about the stability of the solution?

The stability is okay.

What do I think about the scalability of the solution?

The scalability of the solution is okay.

How are customer service and technical support?

Technical support is poor.

How was the initial setup?

The initial setup was complex. Deployment takes too long.

What about the implementation team?

We had a consultant assist with the implementation. 

What's my experience with pricing, setup cost, and licensing?



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IBM WebSphere Message Broker Questions

What is IBM WebSphere Message Broker?

WebSphere Message Broker is an enterprise service bus (ESB) providing connectivity and universal data transformation for service-oriented architecture (SOA) and non-SOA environments. It allows businesses of any size to eliminate point-to-point connections and batch processing regardless of platform, protocol or data format.
Also known as
WebSphere Message Broker
IBM WebSphere Message Broker customers
WestJet, Blue Cross and Blue Shield of North Carolina, Sharp Corporation, Michelin Tire