IBM Workload Automation Reviews

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Real User
Sr. Tivoli WLA admin at a logistics company with 10,001+ employees
Jan 19 2017

What is most valuable?

Workload automation (WLA) these days is no static business. It’s all about running the right workload sequence, at the right time, often triggered by a variety of possible (combination of) events. For instance, we use this principle for... more»

How has it helped my organization?

The tool made it possible to automate the technical workflow within complex business process models, within a heterogeneous network hierarchy, consisting of fault-tolerant distributed agents, managed by scheduling plan for a certain future... more»

What needs improvement?

Today, TWS (TWA) has evolved into version 9.x and the product is now also available as a cloud-provided service (the management parts, from IBM SmartCloud). I think that is a good and modern development, but the first v9.x releases (and maybe... more»
Consultant
Consultant at a financial services firm with 1,001-5,000 employees
Feb 23 2017

What is most valuable?

The simplicity of the GUI is the most valuable feature for us.

How has it helped my organization?

My organization has automated a lot of tasks that were previously being done manually like processing of cheques from multiple banks. This was a three step process wherein a dedicated man resource used to scan the cheques individually,... more»

What needs improvement?

Out of the box reporting and provision for customization/integration with other products are the areas where this product can be improved.
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Real User
Enterprise Automation Engineer with 5,001-10,000 employees
Jan 23 2018

What is most valuable?

The DWC, when configured correctly, is a great GUI tool to provide Self-Service Scheduling capabilities to the user community. The variety of agents available allows for an extremely flexible Enterprise WLA solution. The WAPL (formerly SOE)... more»

How has it helped my organization?

Provides a robust, full spectrum enterprise-wide WLA platform. I have practical experience with all of the major "Enterprise" WLA products. None of them have the functionality and ease of use of TWS.

What needs improvement?

This may not be the norm, but slow down on the releases a bit. I fully understand that IWA functionality is increasing at an amazing rate, but trying to keep up with the upgrades is rough. Figure out a way to speed up the DWC response a little.
Real User
OPTUM Tivoli/TWS Technical Lead at a healthcare company with 10,001+ employees
Mar 26 2017

What is most valuable?

* Alerting on ABENDS: When a job abnormally ends (ABENDS), the solution notifies us when the job did not complete successfully. This is a nice feature for job streams that require successful completion of one job before it moves on to... more»

How has it helped my organization?

It has over complicated things.

What needs improvement?

* It is complex to use * Lacks scalability * It is difficult to set up jobs to run * We need to be able to elevate privileges like Task Scheduler With Windows Server 2012, there is a setting for User Access Control. UAC is a security feature... more»
Real User
AVP, DevOps Manager at a financial services firm with 1,001-5,000 employees
Nov 23 2016

What is most valuable?

The features most valuable to us are the diverse array of scheduling options, including run and exclusion calendars consistently runs jobs as scheduled and precisely as defined. This is critical, as we need our scheduler to be dependable and... more»

How has it helped my organization?

Tivoli Workflow Scheduler provides a centralized tool for all scheduled jobs, including design, monitoring, and support. With thousands of jobs running each day, this would be unmanageable using Windows scheduled tasks, cron jobs, or a home... more»

What needs improvement?

One area of improvement is the user interface. While it is extremely functional, it’s not very user friendly and it’s difficult to visualize the flow of a complicated job schedule. A visual flow would be very useful to see how far a schedule... more»
Consultant
Consultant at a tech consulting company with 51-200 employees
Feb 23 2017

What is most valuable?

The API is a valuable feature as it allowed us to integrate the inventory, change and ticketing systems to fully automate most of the monitoring processes for new devices, decommissioned devices and during approved changes.

How has it helped my organization?

The new servers automatically get monitored with the alerts going to the server administrator or application developers, without the need for someone to submit a request. The alerts automatically go to a command center, when a server is... more»

What needs improvement?

A lot of the automation that we added to the product should come built into it, so that every customer doesn't have to reinvent the wheel. This will eliminate the need for us to modify our code, in order to make it compatible with each future... more»
Consultant
Project Manager at a tech services company with 10,001+ employees
Feb 01 2017

What is most valuable?

* Seamless integration with different applications like Oracle, SAP, Hadoop, JMS etc. * Web console with single sign on feature. * TWS as a tool has features that integrate with different applications and backend technologies, as mentioned,... more»

How has it helped my organization?

Improved migration/upgrade features helped us to reduce the time of upgrade.

What needs improvement?

TWS is evolving from V 8.3 to V9.3 on the features and no major changes on the architecture. The user experience side of the console is being improved in all these versions, however, the console is not very fast as expected. It would be good... more»
Real User
Senior Analyst at a tech services company with 10,001+ employees
Feb 23 2017

What is most valuable?

The FTA agents feature is most beneficial, as it easily resolves local dependencies on the workstation, even when there is a network disconnect between the MDM and FTA.

How has it helped my organization?

I belong to a part of the delivery module in our organization. We implement TWS in the customer’s environment. It has definitely improved many different processes in our organization.

What needs improvement?

There is need to add any type of utility which can convert workload definitions of other syntax to the TWS syntax, during workload migration and conversions. Currently, there is no utility as such with TWS. For example, there could be one... more»
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What is IBM Workload Automation?

IBM Workload Automation is a complete solution for batch and real-time workload management, available for distributed mainframe or hosted in the cloud. Use it to drive business and IT workloads on hosted servers, with virtually no cost of ownership for your central server. Increase your productivity with powerful plan- and event-driven scheduling, and run and monitor your workloads wherever you are. This includes interfaces dedicated to application developers and operators, providing them both autonomy and precise governance.
Also known as
IBM Tivoli Workload Scheduler, IBM TWS
IBM Workload Automation customers
Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent
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