The solution's pricing could be better.

Sometimes the agent stops working in iboss, and we have to reinstall the agent. This is a hiccup that iboss should improve.

The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages such as, "An error occurred while processing your request. Reference #216.6e29d242.1516384232.1523647."

Sometimes, obviously there are bugs, but right now they are handling them faster or fast enough to make them count and prevent new threats. In addition, iboss is growing so fast that it is often hard for them to keep up with the challenges. 

SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment.

The endpoint-type solution is an area that needs some improvement. They don't identify that they are a security risk. This is something that needs some work.

File integrity monitoring would be very advantageous as an additional feature.

I would like to see anything regarding the endpoint or the endpoint-base improved.

The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle.