The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution.
Director at a comms service provider with 1-10 employees
Jan 13, 2023
The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage.
The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes.
Director at a comms service provider with 1-10 employees
Jan 13, 2023
The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version.
Technical Developer at a media company with 51-200 employees
Jan 13, 2021
The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating.