IceWarp Room for Improvement

PM
Technical Support Executive at a tech company with 51-200 employees

It is underdeveloped with so many features that are available. There are no requirements for new features at this time.

I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications.

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PM
Technical Support Executive at a tech company with 51-200 employees

Our customers sometimes have problems receiving mail. There needs to be a desktop application from where they can get a report about whether the mail was delivered or not. For the public cloud, I often have to check from the backend server whether the mail was processed or not, or where the mail was stopped — was it stopped on our side or on the recipient's side? 

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JP
Technical Developer at a media company with 51-200 employees

The Exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating.

Icewarp requires additional licenses to enable ActiveSync for accounts, but even with that (as of 12.2) the server has issues with syncing emails from the tests I ran.

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