We use Icinga to measure the services our customers are available. In addition, we measure the KPI (Key Performance Indicators) to comply with the SLAs (Service Level Agreements).

Pro-active monitoring and alerting helped us to decrease downtimes of services.

I deploy this solution for customers; therefore, it didn't improve my organisation. Still, customers say that they like the modern design approach and the possibilities one has in terms of automated configuration and automation. Most of them integrate Icinga2 into their automation tools and therefore configure the monitoring solution without much manual efforts.

It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not.

With Icinga 2's REST API, you can update your configurations on the fly or show live information about current problems on your custom dashboards.

We monitor all, starting from UPS to international mail chains.