On IdentityMind you have an admin portal where you can do a lot of integrations with their rule engine. Essentially, you can set up your own rules of how you want the system to behave under different circumstances. They have a very wide variety of rules that allow you to integrate well. 

Along with that, they also give you a lot of third-party integrations. Different services are managed by different third parties. For example, managing the ID documentation can be done third-party. We were collecting a lot of US driver's licenses, state ID's, and things like that. Managing the ID's was done by a third party called Mytech. That's just an example, but they do have a lot of third-party integrations that help you build nice rules.

The solution has some good plug-ins. We use one that is able to scan ID when it is provided and sends it to Mitek which was integrated with the solution. The plugin was able to review and identify the ID within minutes and provides us with a short report to let us know if the ID is valid or not. It's quite a useful add-on.

The security aspect is pretty good. There were about seven or eight parameters that were tested. For example, whether the solution would actually match the ID format and if what was reported appeared genuine. It was a good security aspect we used on an ongoing basis that we've found useful.

It was something good to have available for existing merchants. It allowed the to review items for risk on top of sanction screening.

The automated checks are excellent.

There is a network of links to various individuals that we've found useful as well. It allowed us to check against false positives or to further investigate an issue is someone denies a fact or detail.

The UI is new and updated and is improved from the older versions.