IDERA SQL Diagnostic Manager Reviews

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SeniorDB65f8
Real User
Senior DBA with 10,001+ employees
Sep 16 2018

How has it helped my organization?

With Diagnostic Manager what happens is that, when it reaches a certain threshold, it helps us diagnose the issue. For example, disk space: If... more»

What needs improvement?

I wish there were more tools or more you could add. There are some there, out-of-the-box, but if there were many more, with more options, that... more»

What's my experience with pricing, setup cost, and licensing??

The pricing is reasonable, it's comparable with the competitors.

Which other solutions did I evaluate??

When we looked at it we thought the features were good, so we started using it. We do have another similar product that we also use, it's called... more»

What other advice do I have??

If possible do training, or work with the tech support to make sure that you have considered everything and see what the product does before you... more»
James Donahoe
Real User
Cloud Database Administrator at a tech services company with 501-1,000 employees
Feb 26 2017

What is most valuable?

I love the customization of the alerts. We created several stored procedures/functions that would query multiple DMV’s and alert if a certain... more»

How has it helped my organization?

Baselining our SQL Servers has made a huge impact.

What needs improvement?

Some more granularity in alerting. We created several stored procedures/functions that would query multiple DMV’s and alert if a certain... more»

What's my experience with pricing, setup cost, and licensing??

It is worth the money for one of the best solutions on the market.

Which other solutions did I evaluate??

We previously used a home-brewed alerting package that was very dated.
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James Kelly
Real User
Database Administrator at a tech services company with 11-50 employees
Jan 23 2018

What is most valuable?

The best part of SQL DM is the ability to customize alerts and counters. This allows our team to find an issue, then alert on the issue at a granular level.

How has it helped my organization?

SQL DM made troubleshooting much easier and allowed multiple people to look into an issue with confidence. The default and custom alerting allowed for instance problem resolution by anyone on the IT team.

What needs improvement?

It would helpful if SQL DM could mark when changes are made within the program. This would make it easier to see on a graph when something happened and the effect of that change.

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What is IDERA SQL Diagnostic Manager?

IDERA SQL Diagnostic Manager is a robust performance monitoring, alerting and diagnostics solution for Microsoft SQL Server. It proactively notifies of health, performance, and availability problems via a desktop console, a web console add-on, and mobile device. It minimizes costly server downtime with agent-less, real-time monitoring and customizable alerting for quick diagnosis and remediation.

IDERA SQL Diagnostic Manager customers

Padnos, University of Notre Dame, D4, Infeon Technologies, Chevron, LC Waikiki, Sisters of Saint Francis Health Services, Seattle Cancer Care Alliance, CVE, Colorado State University, St. Charles, Chaucer PLC, 1-800-Flowers, Ancoris, Money Management, National Opinion Research Center, California Department of Health, Plexus; Aviva, Burlington Northern Santa Fe, CBS, Comcast, Google, Merck, Regions Financial, Schneider Electric, Tata Consultancy Services, Verizon Communications, Zurich Financial Services

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