IDERA SQL Diagnostic Manager Reviews

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Real User
Senior DBA Lead at a government with 10,001+ employees
Nov 01 2018

What is most valuable?

There are so many features. One of the most valuable features is the ability to alert, proactively, on a variety of issues on which we would normally not get a heads-up, that something is going to… more»

How has it helped my organization?

We get hundreds of alerts per day, because we manage so many different servers and databases, that alert us to disk space issues, query issues, a wide variety of things. We take that information and… more»

What needs improvement?

I'm going to do an upgrade which may resolve my issues, but one area for improvement is its ability to handle the amount of data that we collect with it. We're likely one of the largest installations… more»

What's my experience with pricing, setup cost, and licensing?

The pricing seems fair to me.

What other advice do I have?

Evaluate your different options and choose what you think is the best fit. Every one has its pros and cons. I always equate software to my experience - and I'm dating myself - back in the 80s, with… more»

Which other solutions did I evaluate?

We evaluated several solutions back then. I'm sure Redgate was in the mix, and we had our own little set of scripts that we used to run that would just give us some information, but this is the one we… more»
Real User
Senior Manager, Data Operations at a Consumer Goods with 201-500 employees
Oct 10 2018

What is most valuable?

The most valuable features are disk space projections for planning, and also the Snapshotting ability, to look back in time, to see what was going on the server at a particular time. It's basically… more»

How has it helped my organization?

It just allows us to respond quickly to any database issues. We have customized the alerts to be "critical." We will actually then send a PagerDuty alert which will then buzz us. Non-critical stuff… more»

What needs improvement?

We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. In terms of alerts, we had to customize them dramatically so that we didn't get… more»

What's my experience with pricing, setup cost, and licensing?

We were upgraded to Premium Support without their actually asking us, when we were quoted. Then I asked for Standard Support and that they had to re-quote us that. But they don't do that by default… more»

What other advice do I have?

Work on configuration and take the time to configure alerts. I rate it at seven out of ten because it does not handle performance-tweaking that well, but it does a good job on monitoring.

Which other solutions did I evaluate?

We looked at IDERA SQL Diagnostic Manager vs SQL Sentry. However, SQL Sentry is harder to configure for alerts.
Find out what your peers are saying about IDERA, SolarWinds, Redgate and others in Database Development and Management. Updated: June 2019.
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Real User
Senior DBA with 10,001+ employees
Sep 16 2018

How has it helped my organization?

With Diagnostic Manager what happens is that, when it reaches a certain threshold, it helps us diagnose the issue. For example, disk space: If it's going low on disk space, it alerts us saying, "Hey… more»

What needs improvement?

I wish there were more tools or more you could add. There are some there, out-of-the-box, but if there were many more, with more options, that would be better.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable, it's comparable with the competitors.

If you previously used a different solution, which one did you use and why did you switch?

When we looked at it we thought the features were good, so we started using it. We do have another similar product that we also use, it's called Cycle Monitor.

What other advice do I have?

If possible do training, or work with the tech support to make sure that you have considered everything and see what the product does before you try it on your own. Doing that would be very helpful… more»

Which other solutions did I evaluate?

We looked at Foglight, Toad, and one other.
James Kelly
Real User
Database Administrator at a tech services company with 11-50 employees
Jan 23 2018

What is most valuable?

The best part of SQL DM is the ability to customize alerts and counters. This allows our team to find an issue, then alert on the issue at a granular level.

How has it helped my organization?

SQL DM made troubleshooting much easier and allowed multiple people to look into an issue with confidence. The default and custom alerting allowed for instance problem resolution by anyone on the IT team.

What needs improvement?

It would helpful if SQL DM could mark when changes are made within the program. This would make it easier to see on a graph when something happened and the effect of that change.

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Find out what your peers are saying about IDERA, SolarWinds, Redgate and others in Database Development and Management. Updated: June 2019.
353,345 professionals have used our research since 2012.

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What is IDERA SQL Diagnostic Manager?

IDERA SQL Diagnostic Manager is a robust performance monitoring, alerting and diagnostics solution for Microsoft SQL Server -- on-premise and in the cloud. It proactively notifies of health, performance, and availability problems via a desktop console, a web console add-on, and mobile device. It minimizes costly server downtime with agent-less, real-time monitoring and customizable alerting for quick diagnosis and remediation.

Also known as
IDERA SQL DM
IDERA SQL Diagnostic Manager customers

Padnos, University of Notre Dame, D4, Infeon Technologies, Chevron, LC Waikiki, Sisters of Saint Francis Health Services, Seattle Cancer Care Alliance, CVE, Colorado State University, St. Charles, Chaucer PLC, 1-800-Flowers, Ancoris, Money Management, National Opinion Research Center, California Department of Health, Plexus; Aviva, Burlington Northern Santa Fe, CBS, Comcast, Google, Merck, Regions Financial, Schneider Electric, Tata Consultancy Services, Verizon Communications, Zurich Financial Services

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