IDERA SQL Safe Backup Room for Improvement

it_user386274 - PeerSpot reviewer
Database Administrator at a consultancy with 1,001-5,000 employees

Idera treats a backup of a SQL Server as if it is essentially a single backup job of each individual database. You can't see any metrics about how long it took you to backup the entire server. It doesn't handle restoration to different drives very easily, and it won't create folder structures if they don't exist already. It cannot be used to implement replication on another instance without first converting files back into SQL Server .bak files. There appears to be LOTs of shortcomings. [All of these short-comings are still very much present even after 6 months of feedback to Idera. No solution is in sight.] Still has a focus on individual databases and not for entire server recoveries. Have tried adjusting max threads values, but it seems to have little affect and Idera is still researching the issue.

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JS
Senior DBA Lead at a government with 10,001+ employees

I would like to see the pieces that they have put in the web only to be put into the thick client sitting on the desktop client. They moved a lot of the features to their web-based version of it. Because of the large number of databases that we have along with our backup, their web product can't handle it. So, we can't use it. So, we are missing out on a lot of the new features.

The way the filtering goes, if you filter on your view, there is no indication that you have made a selection. Unless you can remember day-to-day that you may have something deselected or selected, your view may be different than you expect, and there is no visual indication of it.

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НЕ
Senior SQL DBA at a financial services firm with 51-200 employees

Lots of room for improvement. This thing is crumbling. I have never experienced anything as buggy as SQLsafe. Backup jobs can just stuck and you will find out about this in weeks later (everything in the onsole is green and shiny). New features are available only in the Web Console and it is barely working. UI is non-intuitive and simply horrible. Classic Console and Web Console have different functionality. You cannot minimize or maximize wizards and they are always on top. You cannot filter one type of backups (full, diff or log). If you have an error your only way to get rid of it from the console is to re-run a particular backup, another well-performed but scheduled backup does not count. And SQLsafe is full of this stuff. I regret buying it.

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