The solution, iGrafx, is used in my company globally as a BPM solution. I use iGrafx since I am involved in process or service modeling for my company.

My company uses iGrafx for web modeling and iGrafx FlowCharter's desktop version, apart from the solution's other functionalities, like iGrafx Process for Six Sigma, process governance, and process mining. We use iGrafx in our company mainly for level 4 process modeling and level three service modeling. Other teams in my company use iGrafx to identify and apply Six Sigma tools and techniques.

My role in my organization is designer and architect. I use iGrafx for process design and process management.

iGrafx is a tool used to implement BPM process management. It streamlines our process and also assists in improving the process.

My primary use case of this solution is for charting the processes in relation to the ISO 9000 standard, as far as the process goes. I try to use it as extensively as I can. If I see that a process flow chart is appropriate for any documentation, I try to use that instead of writing a procedure. We are customers of iGrafx and I'm a quality manager. 

We needed a solution which would allow us to quickly model and capture our documentation, then provide access to everyone who needed it.

I use it for a couple of things. It's mainly for plotting workflows in our organization, and we also use it as a repository for all the properties and the documents. 

It's also used in our approval process cycle. I'm dealing with a lot of the departments, many teams, and each team has to approve a process for themselves and share it across the company.

The solution is on-premise.

We primarily used the solution as a repository for process management. 

My primary use case is for business processes.