iGrafx Overview

iGrafx is the #20 ranked solution in our list of Business Process Design tools. It is most often compared to Visio: iGrafx vs Visio

What is iGrafx?
iGrafx business process management and analysis solutions empower organizations to achieve maximum performance. iGrafx captures and communicates the alignment of strategy, people, processes and technology, and unites the entire organization around delivering business value. iGrafx delivers strategic and operational decision support to enable our customers to become and remain world class competitors.
Buyer's Guide

Download the Business Process Design Buyer's Guide including reviews and more. Updated: July 2021

iGrafx Customers
Multinational Bank
iGrafx Video

Pricing Advice

What users are saying about iGrafx pricing:
  • "My company is trying to replace iGrafx because the license is a little bit expensive."

Filter Reviews

Filter by:
Filter Reviews
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
Ahmed-Hussien
Telecommunications Process Improvement Suprevisor at a comms service provider with 10,001+ employees
Real User
Top 20
Provides comprehensive way to connect workflow and cross-feed documents, but needs support for multi-page processes

What is our primary use case?

I use it for a couple of things. It's mainly for plotting workflows in our organization, and we also use it as a repository for all the properties and the documents. It's also used in our approval process cycle. I'm dealing with a lot of the departments, many teams, and each team has to approve a process for themselves and share it across the company. The solution is on-premise.

Pros and Cons

  • "Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
  • "Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

What other advice do I have?

I would rate iGrafx at seven out of ten. I'm not giving it a higher score because it's not so easy, not that user-friendly. The interface needs to be more effective. I wouldn't give it less than seven because it's a really serious solution.
MU
Quality Manager at a consumer goods company with 5,001-10,000 employees
Real User
Top 10
Great BPMN feature; has greatly assisted the company in implementing procedural improvements

What is our primary use case?

My primary use case of this solution is for charting the processes in relation to the ISO 9000 standard, as far as the process goes. I try to use it as extensively as I can. If I see that a process flow chart is appropriate for any documentation, I try to use that instead of writing a procedure. We are customers of iGrafx and I'm a quality manager.

Pros and Cons

  • "Provides a valuable BPMN feature."
  • "The price could be more competitive."

What other advice do I have?

I would recommend using this as a cloud-based solution. I would rate this solution a nine out of 10.
Find out what your peers are saying about iGrafx, Microsoft, Software AG and others in Business Process Design. Updated: July 2021.
521,637 professionals have used our research since 2012.
SV
Digitial Transformation Officer with 501-1,000 employees
Real User
Good for finding the right symbols but it should have more layers

What is our primary use case?

My primary use case is for business processes.

Pros and Cons

  • "Finding the right symbol and creating links, horizontal and vertical are the features I use."
  • "In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."

What other advice do I have?

I would rate it a six out of ten.