iGrafx Reviews

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Alexandre Carnelós
Consultant
Operational Excellence Consultant at a pharma/biotech company with 10,001+ employees
Aug 03 2017

What is most valuable?

iGrafx provides a very good, friendly, easy way to build flowcharts, as well as process simulations. The iGrafx process... more»

How has it helped my organization?

The mapping process is faster than ever. It is easy to do. With a couple clicks, you can build complex processes and... more»

What needs improvement?

I would like to see a lower price, although when used correctly, you can have a good return on your investment.

What's my experience with pricing, setup cost, and licensing?

At that time, we bought two licenses for two computers. The price was high for the market standards, but iGrafx... more»

Which solutions did we use previously?

We didn’t use any other solution before. After we were presented with iGrafx, we immediately decided to use it. I know... more»

What other advice do I have?

If you need software to help you easily design processes, make simulations, build value stream mappings, which has some... more»
Fletcher Groves
Consultant
Vice President, Senior Consultant
Jul 25 2017

What is most valuable?

There are other process modeling and process mapping software apps, and iGrafx is one of the more complete, capable... more»

How has it helped my organization?

It is not our organization; it is our clients’ organizations. It is the most basic, most fundamental proposition in all... more»

What needs improvement?

There are a few areas iGrafx which could improve, probably the biggest area would be to support iOS as well as PC, so... more»

What's my experience with pricing, setup cost, and licensing?

We think iGrafx is well-priced, affordable; you don’t need a lot of license seats, and it has a good, free,... more»

Which solutions did we use previously?

Yes, we started with Process Charter (Sciforma , ex Scitor); iGrafx supported IDEF0, and that is what we needed. iGrafx... more»

What other advice do I have?

I think iGrafx is sufficiently robust to serve a number of industries and platform requirements. Be serious about... more»
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Ottaviano Costa
Consultant
Strategy and TOC Consultant at a tech services company with 201-500 employees
Jul 31 2017

What is most valuable?

It is very easy to use for describing processes and is very useful in the simulation of the process putting parameters... more»

How has it helped my organization?

I described our processes as is and pushed the changes with simulations.

What needs improvement?

I used the single license product. The entire suite can manage complex organizations, linking it with ERP, but it is... more»

What's my experience with pricing, setup cost, and licensing?

The price is not cheap.

Which solutions did we use previously?

Before I described processes with static instruments such as PowerPoint.

What other advice do I have?

It depends on the use of it, i.e., if it is for a consultant then there are no problems. However, if it is for an... more»
Anonymous User
Consultant
Business Process Improvement and Transformation Consultant
Jul 27 2017

What is most valuable?

Six Sigma version, as it has all the required embedded Lean Six Sigma and DMAIC notations.

How has it helped my organization?

It's easy to perform simulations of the improved process and calculate the direct impact on process efficiency.

What needs improvement?

They can reduce the cost of the product and make it easily accessible for consultants.

What's my experience with pricing, setup cost, and licensing?

The pricing is expensive for individuals at around $2,000 per license. If the organization is purchasing then they... more»

Which solutions did we use previously?

ARIS and Visio, the reason to use iGrafx is that it is easy to execute process simulations.

What other advice do I have?

It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment.
Tomas H
User
Process Manager at a Consumer Goods with 51-200 employees
Oct 10 2018

What is most valuable?

Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization.

How has it helped my organization?

* It has increased accountability by providing defined documentation ownership. * It has improved the reliability of information and its timely delivery to concerned departments and personnel. * It has simplified compliance with regulations... more»

What needs improvement?

I would love to see a template and shapes for customer journey mapping.

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What is iGrafx?

iGrafx business process management and analysis solutions empower organizations to achieve maximum performance. iGrafx captures and communicates the alignment of strategy, people, processes and technology, and unites the entire organization around delivering business value. iGrafx delivers strategic and operational decision support to enable our customers to become and remain world class competitors.
iGrafx customers
Multinational Bank
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