Ilex Sign&go Scalability

Managing Director at a tech services company with 1-10 employees
We do not have a huge usage load in our implementation of the product at our company. We know this because we have been working with clients and speaking with them as users and they literally have thousands of users on the product. Based on their testimonial and their lack of problems in performance, the scalability is there. In our company on our projects, we stay in the range of only hundreds of users, which is very small in comparison. As far as the number of people we require for maintenance, we are the level two maintenance with the vendor. To use and to configure on the client's side — for our clients — they really should never require in excess of one person full-time or the equivalent. Sign&Go has got a pretty low administrative requirement as far as maintenance is concerned. On our side, as far as the second level of support, I would say we get very few requests for actual issues with the product. The product stability is good. So, as far as running the maintenance on our end, we tend to only have a request is when a client needs to integrate a new workstation or do something else to expand their operations. View full review »
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