Imperva Incapsula Pros and Cons

It is an effective threat mitigation tool.

The technical support is excellent.

They're quite easy to install and quite easy to set up. Clients really like that. Especially when you're dealing with the cloud, it's really easy.

This product is a reliable defense from malicious attacks on a network environment.

I like the user-friendly interface.

The solution has a very good interface.

Provides Anti-DDoS protection, as well as other protections like SQL injection, Cross-Site Scripting, and antiscanner. These types of protection are valuable to the business due to the daily attacks on our portals, and that often cannot be seen without a tool like this.

Setup was straightforward, very simple. I only entered the domain and Incapsula returned the DNS data that I needed to change for the protection to be configured.

Scalability is pretty easy on the base platform. You just add another, and you're ready to go.

Imperva should have more points of presence in Africa.

We would like them to hire people in Sweden because it's quite hard when people are sitting in the UK or Belgium because some of the customers really want them to be local.

Analytics in the area of risk need to be improved to supply more information to the users for creating better environments.

The rules surrounding the making of web applications could be improved.

Imperva now offers add-ons to add functionality, but I would like to see these included in the product, even if it would cost more.

The solution needs to improve Integration with third parties for their on-prem deployment models. The integration is not that good yet.