Imperva Incapsula Archived Reviews (More than two years old)

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Muhammad Nurazhan Moin
Real User
Senior Web Manager at a university with 501-1,000 employees
Feb 05 2017

What is most valuable?

Incapsula: * Strength of DDoS and WAF * Simple dashboard * Analytics * SSL CloudFlare: * Ease of use * Simple dashboard * DNS management * CDN * SSL

How has it helped my organization?

Incapsula: It has provided heightened visibility and awareness at management level on the actual threat landscape; it paves the way for easier approval for… more»

What needs improvement?

Incapsula: * Allow easier scripting of firewall rules. * Enable more custom actions to trigger turning on/off Incapsula settings (current actions are quite limited). *… more»

What's my experience with pricing, setup cost, and licensing?

Incapsula: Pricing is described on their website, but for enterprise agreements, clarify with local reps, as there might be a need for customized needs/pricing. Be clear… more»

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

What other advice do I have?

Incapsula: You need to understand how DNS works (e.g., A records vs CNAME, TXTs etc.), how SSL works and how to set it up, and how web servers work with domains and proxy… more»

Which other solutions did I evaluate?

We evaluated Incapsula and CloudFlare.
Vendor
Director at a tech company with 51-200 employees
Dec 15 2016

What do you think of Imperva Incapsula?

What is most valuable?

CDN and DDoS.

How has it helped my organization?

This would speed up the images on the website geographically and protect against DDoS attacks.

What needs improvement?

Maybe another pricing tier for home uses with a few more features above the free version. An appliance for large enterprise customers.

For how long have I used the solution?

6 months.

What was my experience with deployment of the solution?

Very straightforward.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

None, all automatic.

How are customer service and technical support?

Customer Service: Excellent, no issues. Technical Support: Excellent.

Which solution did I use previously and why did I

Learn what your peers think about Imperva Incapsula. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,116 professionals have used our research since 2012.
Vendor
Cyber Response Analyst at a insurance company with 1,001-5,000 employees
Jan 25 2016

What is most valuable?

* DDoS Protection * Load Balancing

How has it helped my organization?

Incapsula’s DDoS Protection and Load Balancing really helped maximize our security. It added an extra layer of protection. Threat monitoring allows us to save time when responding to an incident. Previously we would have had to analyze logs, generate reports which takes time that could be spend remediating issues. Incapsula gives an uncomplicated overview of what is happening among other things. Incapsula's DDoS protection service delivers immediate and comprehensive protection for both network and application level (Layer 7). DDoS is a hugely beneficial feature.
Vendor
Senior Manager, Software Development at a music company with 1,001-5,000 employees
Aug 27 2015

What is most valuable?

* Caching and CDN * WAF

How has it helped my organization?

We are using caching and CDN heavily, for certain campaigns we ended up in 80%+ of all the traffic served by Incapsula without passing to the origin servers. We were PCI-complaint before using Incapsula; however, it is always better to have one more layer of security. No DDOS attacks for now, but… more»

What needs improvement?

Caching rules are really basic now and lots of space for improvement here. - For example, Incapsula does not check the protocol (HTTP vs. HTTPS) when serving cached pages. - There is no possibility to create a caching rule based on a regular expression.

What's my experience with pricing, setup cost, and licensing?

You can save some licenses/money if you have your own load balancer. No matter how many websites your load balancer is serving, you will need only one Incapsula ‘website’. We’ve managed to use two Incapsula ‘websites’ to serve approximately 150 real websites.
Consultant
Owner at a tech services company with 51-200 employees
May 01 2014

What do you think of Imperva Incapsula?

In a nutshell this is what Incapsula does: Incapsula offers state-of-the-art security and performance to websites of all sizes. Through a simple DNS change, your website’s traffic is seamlessly routed through Incapsula’s globally-distributed network of high-powered servers. Incoming traffic is intelligently profiled in real-time, blocking even the latest web threats: from sophisticated SQL injection attacks to scrapers, malicious bots, intruding comment spammers and thwarting multi-Gigabit DDoS attacks. Meanwhile, outgoing traffic is accelerated and optimized with Incapsula’s global CDN, for faster load times, keeping welcome visitors speeding through. I’ve always been interested in how to make my website faster but with the news about brute force attacks on…
Vendor
Director of eCommerce with 51-200 employees
May 01 2014

What do you think of Imperva Incapsula?

We currently host over 1,100 websites and our clients include some of Australia's best known online retail success stories and its largest eBay trader. The nature of the e-commerce business poses a wide range of challenges that we need to deal with on a daily basis in order to keep our clients' online stores up and running. For our clients, time is (literally) money and it’s our responsibility to make sure that all potential problems are handled quickly, before they affect any business transactions. Security is obviously an issue we couldn’t afford to ignore. We spent several months searching for a solution that could meet our clients' demanding security and performance requirements. As it happened, Incapsula had just opened a new data center in Australia, so we decided to give them a try…

What is Imperva Incapsula?

Imperva Incapsula is a cloud-based application delivery service that protects websites and safeguards web applications and their data from attacks, and improves their performance by enhancing user experience. Incapsula includes a security platform with a web application firewall, DDoS mitigation, content delivery network, and global load balancer to maximize performance.

Also known as
Incapsula
Imperva Incapsula customers

Hitachi, BNZ, Bitstamp, Moz, InnoGames, BTCChina, Wix, LivePerson, Zillow and more.

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