INETCO Insight Reviews

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Olga Guerra
Owner / IT Consultant with 1-10 employees
Aug 01 2018

What is most valuable?

INETCO offers monitoring that helps the customer to have a quick way to detect their problems. It shows quickly the root cause of problems, and can give specific details from the transaction (from when the transaction started). It shows a lot of details related to that transaction. * It's a… more»

How has it helped my organization?

This can help customers who already have a lot of monitoring providers consolidate what they have. They can save costs (time and money) by integrating with this tool.

What needs improvement?

It would help to have historical information. So, it would be a good idea to have one solution, not two of them. If we could manage the second product as a feature, like an add-on, that would be better. Because if we want to sell a complete solution, the customer wants it all-in-one.

What other advice do I have?

I do not have in-depth experience with this tool, but it is a robust solution. INETCO has experience with the market that they are focusing on. Most important criteria when selecting a vendor: * It needs to be secure. * Cost/price. * Provide resolution. * Have KPI indicators. * Easy to consult on a… more»


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INETCO Insight Questions

What is INETCO Insight?

INETCO Insight is the only application monitoring software for IT operations teams that captures every network transaction in real-time, correlates all application, infrastructure and response time data, and isolates underperforming application and network components.
INETCO Insight customers
Nedbank, Sinergia, FIS, TNS (Calypso Canada), Moneris Solutions, Travelex, Telecom New Zealand (Gen-i), Open Solutions Canada (Fiserv), Transaction Junction, Blue Shore Financial
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