INETCO Insight Overview

What is INETCO Insight?
INETCO Insight is the only application monitoring software for IT operations teams that captures every network transaction in real-time, correlates all application, infrastructure and response time data, and isolates underperforming application and network components.
Buyer's Guide

Download the Application Performance Management (APM) Buyer's Guide including reviews and more. Updated: May 2021

INETCO Insight Customers
Nedbank, Sinergia, FIS, TNS (Calypso Canada), Moneris Solutions, Travelex, Telecom New Zealand (Gen-i), Open Solutions Canada (Fiserv), Transaction Junction, Blue Shore Financial
INETCO Insight Video

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OG
Owner / IT Consultant with 1-10 employees
Consultant
Provides real-time detection for the root cause of problems, minimizing time to resolution

What is our primary use case?

I used this solution because it supports banking. This solution appeals to me because it supports a large amount of product calls, an attribute that not a lot of other solutions offer. These specific product calls help for banking. Because it manages transactions and monitoring, it is useful for our customers. Our customers do work with other solutions which provide monitoring, but they are siloed, and that's not a good thing. With this solution, they can detect the cause of the problem that they are experiencing now.

Pros and Cons

  • "This can help customers who already have a lot of monitoring providers consolidate what they have."
  • "It provides real-time information alerts."
  • "We can have a real-time detection for the root cause of problems, minimizing time to resolution."
  • "It would help to have historical information."

What other advice do I have?

I do not have in-depth experience with this tool, but it is a robust solution. INETCO has experience with the market that they are focusing on. Most important criteria when selecting a vendor: * It needs to be secure. * Cost/price. * Provide resolution. * Have KPI indicators. * Easy to consult on a daily basis. * Easy deployment. * Non-intrusive.
it_user5193
Senior Manager of IT with 51-200 employees
Vendor
We have a great experience not just on...
We have a great experience not just on the product but also on their sales and technical support. Inetco is a great partner.