The importing aspect is one of the areas that probably could be improved. We talked with Inflectra several times about that point. 

It would be great if they worked more closely with other solutions. There needs to be better integration with the platform for development purposes.

The improvement that's really important is in the reporting. We need to be able to customize it more and to export the reports themselves. You can export the data, however, not the reports.

The pricing could be lower. 

They need to continue improving the interface with the third-party options. There is room for improvement in the interfaces with applications. They should be able to integrate a lot better with a lot of these options.

The reporting side can be better. Even though is very good and there are thousands of graphics that you can use, you'd like to do impactful presentations and they need to provide more visualizations.

The solution needs better integration and more direct integration with Jira.