Influitive AdvocateHub Valuable Features

it_user680421 - PeerSpot reviewer
Community & Advocacy Manager, Global Client Success - Platform Services & Education at a tech services company with 51-200 employees

The Influitive AdvocateHub SaaS product enables nimble communication with our brand's promoters, pushing out product information, collecting feedback, connecting, and collaborating with one another. It's really been a blessing for our organization, as our clients really dig the hub.

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it_user680412 - PeerSpot reviewer
Director of Sales & Marketing Operations at a marketing services firm with 51-200 employees

I really enjoy how we are able to use gamification to drive engagement from our advocates. It creates a fun and exciting program that entices users to continuously log back in.

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it_user680442 - PeerSpot reviewer
Director of Marketing at a tech company with 11-50 employees

I have found the challenges, discussions and referral features most valuable. It gives our customers a variety of ways to share their passion for our product and for school safety.

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Buyer's Guide
Social CRM
March 2024
Find out what your peers are saying about Influitive, Lithium, HootSuite and others in Social CRM. Updated: March 2024.
768,578 professionals have used our research since 2012.
it_user143487 - PeerSpot reviewer
Director of Marketing at a tech vendor with 1,001-5,000 employees

Love the product and one of my favorite things are the challenge templates. They have so many examples I can leverage for our Hub that it makes my live much easier! I

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it_user679941 - PeerSpot reviewer
Customer Advocacy Manager at a tech company with 5,001-10,000 employees

I couldn't narrow it down to one specific feature. I would say it is the whole package. It is a great way to connect with your customers!

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it_user143613 - PeerSpot reviewer
Marketing with 501-1,000 employees

Influtive's Advocate Hub helps me to engage with my advocates in a meaningful way and reward them for everything that they do for our business. The product is easy to use and is very engaging from a customer's perspective. I also like that Influitive is committed to my success. They provide regular guidance, tips and best practices so that I can maximize my efforts.

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it_user680145 - PeerSpot reviewer
Customer Advocacy + Events Marketing Co-op at a tech vendor with 1,001-5,000 employees

The main dashboard and awesome reporting features are simple yet thorough and help us keep track of our goal setting, metrics, and engagement. These features, as well as the simplicity of the whole software, make on-boarding very easy!

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it_user886581 - PeerSpot reviewer
Senior Corporate Marketing Manager, Customer Advocacy & Evidence at DocuSign

We utilize Experiences within the hub for our special events and to maintain a good level of engagement through what would typically be slower times. I would highly recommend either Experiences or Campaigns. 

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it_user143856 - PeerSpot reviewer
Community Manager at a tech vendor with 10,001+ employees

* The management of company advocates is straightforward and intuitive.

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it_user681054 - PeerSpot reviewer
Marketing Writer at a tech vendor with 201-500 employees

Creating challenges and a system of gamification for our users. Being able monitor customer satisfaction and put customers in touch with people if they appear to be frustrated or need a question answered not to mention the possibility of creating opportunities to education our users all help us in one of our goals of customer retention.

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it_user680430 - PeerSpot reviewer
Advocacy Programs Manager at a tech vendor with 51-200 employees

The back-end integrations that are possible with the hub is by far the most valuable feature.

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it_user679878 - PeerSpot reviewer
Digital Marketing Specialist at a tech vendor with 201-500 employees

I just love the interaction we have with our customers. It's a great way to build relationships with customers that would not exist. Normally, you only hear from a customer who has a complaint or issue (and they email support to resolve it and are in communication only until the issue is resolved). With Influitive, there is back and forth communication regardless of whether or not there is an issue-and sometimes you're there before an issue arises.

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it_user423414 - PeerSpot reviewer
Marketing Associate at a tech services company with 501-1,000 employees

Influitive has great benefits. You can create a challenge out of anything. I've been able to generate multiple online reviews, social shares, case studies, referrals, etc. through Influitive.

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it_user676566 - PeerSpot reviewer
Customer Marketing Specialist at a tech vendor with 201-500 employees

I love the challenge platform and being able to provide my customers with an easy way to get in touch with our company and ask questions. It makes it very easy to have a mutually beneficial relationship with customers. The ability to customize things also rocks.

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Buyer's Guide
Social CRM
March 2024
Find out what your peers are saying about Influitive, Lithium, HootSuite and others in Social CRM. Updated: March 2024.
768,578 professionals have used our research since 2012.