Influitive AdvocateHub Archived Reviews (More than two years old)

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Vendor
Advocacy Marketing Specialist at a tech company with 10,001+ employees
Nov 09 2017

What do you think of Influitive AdvocateHub?

The company, support, and Influitive coaches are always available to answer your questions and actually provide you with feedback, whether it be running your platform or on how to use a specific feature. They take a very personalized approach, catering to your specific objective and business needs. Needless to say I love the platform as it caters to different companies based on their objectives - whether it be references, quotes, speakers, reviews, etc.  A great platform to not only reward your loyal customers but find new ones to be advocates for you and your brand.  Be aware - running the platform is VERY time consuming! Make sure you have someone dedicated to running the platform.  Pros: User friendly, amazing customer service, instant feedback from customers, creating meaningful…
Vendor
Director of Sales & Marketing Operations at a marketing services firm with 51-200 employees
Jun 27 2017

What is most valuable?

I really enjoy how we are able to use gamification to drive engagement from our advocates. It creates a fun and exciting program that entices users to continuously log… more»

How has it helped my organization?

Our social shares and reviews on our product and reviews on our company have dramatically increased because of Influitive.

What needs improvement?

It would be nice if you had the ability to decide which challenges showed at the top and which one's didn't. Instead, it's sorted based on most recently created.

What's my experience with pricing, setup cost, and licensing?

N/A

Which solution did I use previously and why did I switch?

No.

What other advice do I have?

It's a great product that is really fun to manage. I recommend it to anyone!

Which other solutions did I evaluate?

We did but the product was so forgettable that I don't remember their name.
Vendor
Director of Marketing at a tech vendor with 1,001-5,000 employees
Jan 04 2016

What is most valuable?

Love the product and one of my favorite things are the challenge templates. They have so many examples I can leverage for our Hub that it makes my live much easier! I

How has it helped my organization?

So many ways - mostly employee engagement since we rolled it out to employees first. We now have 600 employees signed up and the engagement is stellar! In the first two… more»

What needs improvement?

Every idea I ever have Influitive takes into consideration and some they even implement quickly. Very cool.

What's my experience with pricing, setup cost, and licensing?

I got a $9k pilot for three months to set it up, have a success manager work with me and test it with users. The ongoing cost for the version we got is only around $5k a… more»

Which solution did I use previously and why did I switch?

N/A

What other advice do I have?

Highly recommend. I love the product and am so impressed with the employees!

Which other solutions did I evaluate?

I looked around to see what was available and didn't find one product that could do everything that Influitive AdvocateHub could do.
Vendor
Community Manager at a tech vendor with 10,001+ employees
Jan 04 2015

What is most valuable?

* The management of company advocates is straightforward and intuitive.

What needs improvement?

Means for advocates to interact with each other could still be improved. It is considerably better now than when I started, but I'd like to see more capabilities in this area. I believe Influitive is continuing to work on this.

What's my experience with pricing, setup cost, and licensing?

The primary cost for any advocate marketing program is time. Advocates need to be given attention or they won't stick around. AdvocateHub makes the process of managing and providing feedback to advocates quite easy, but it doesn't run… more»

Which solution did I use previously and why did I switch?

No. Influitive AdvocateHub was my first foray into advocate marketing.

What other advice do I have?

Advocate Marketing is an exciting new area. It's fun and can be very rewarding. I don't know about other vendors, but I have been extremely happy with Influitive and AdvocateHub.

What is Influitive AdvocateHub?

Influitive helps B2B companies drive revenue and increase customer engagement through the voice of their most passionate advocates. Influitive’s AdvocateHub is an Advocate Marketing Platform that builds trust, transparency, and cultivates goodwill by giving customers personalized and human relationships with the brands they love. To do so, we elevate and bridge fragmented initiatives like word-of-mouth, branded communities, social sharing, product reviews, referrals, references, NPS, and feedback, while fulfilling your advocates’ desire for social status, access, belonging, and shared sense of purpose through a best-in-class advocate marketing experience.

Influitive AdvocateHub customers

Bynder, Hubspot, BMC, OurCrowd, Prezi, Ecobee, DocuSign, MongoDB, ADP, Ceridian, LifeWorks, Rosetta Stone, Gainsight, iCompass, Marketo, Salesforce, Box, Dell EMC, Duo, Oracle, VMware, IBM, HP, Cisco