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Infoblox BloxOne Threat Defense Room for Improvement

TN
Principal Network Engineer at Pegasystems

This is not just Infoblox, this could be any portal provider, cloud provider, sometimes they change the look of the customer-facing options and it's not completely clear why they make the change.

It's not just cosmetic. I'll find things that they've moved around after they've done an upgrade. That's a valid criticism of any portal app because they don't poll every user to ask how you want to see the menu options. Everybody gets the same thing.

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Principal Engineer at T-Mobile

A lot of their documentation needs improvement. 

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PS
IT Infrastructure Specialist Infrastructure Applications at a transportation company with 10,001+ employees

The general administration webpage, i.e., their portal, needs improvement. In the past two years, it is much better than it used to be, but there are still some things that would need improvement when it comes to the design of the webpage or finding information. This  may also be due to the way that we are using the web portal. We have a very large network and the way we categorize is a little cumbersome to administer.

The DDI systems of BloxOne are black boxes to us, which implies that actually we don't see what is going on inside there. We would like to see a little bit more of what is going on inside that box, e.g., monitoring and general feedback of the box. We want to know, "What is the box actually doing right now?" This is part of the solution because it is SaaS. We need to learn that the actual DNS and DHCP server is not our system anymore, because it's actually maintained by a different company, namely Infoblox. So, we either need to rethink this or trust another company to do that stuff for us.

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Learn what your peers think about Infoblox BloxOne Threat Defense. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
554,676 professionals have used our research since 2012.
Senior Network Architect at SUNY at Stony Brook

The research side and the reporting side need improvement. Both of those are items on the menu. They could use a little bit of cleanup to make their respective information more easily understood.

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Network Engineer at a recruiting/HR firm with 10,001+ employees

The onboarding is a little rough at times, and you need to have some information at hand. It is pretty good, but it would be useful to have a few good examples to set up things like data exfiltration.

The customer service team from Infoblox has been frustrating to deal with a few times.

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DNS Guru at a healthcare company with 10,001+ employees

The documentation needs to be improved because there are a lot of different models that it can be deployed in, and it's somewhat confusing determining what you need and how to set it up to best cover your use cases.

The interface needs to be a tad more streamlined, in that some of the menu options are not as clear as they could be.

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Virtualization/Datacenter Engineer at a healthcare company with 10,001+ employees

They could work on the UI of their website and make their website more user-friendly.

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HI
Senior Pre-sales consultant at a tech services company with 11-50 employees

The integration of threat intelligence with other solutions is challenging. If I want to expose threat intelligence, I cannot do it via taxi services. I have to call the API, but the customers are not into creating the APIs. The integration of embedded threat intelligence with other platforms should be better. Infoblox should work on this, and it should be easier for the end user to integrate it. It is very easy to deploy this solution. We should be able to integrate it with other platforms, such as the Next-Generation Firewall, with the same ease.

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Learn what your peers think about Infoblox BloxOne Threat Defense. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
554,676 professionals have used our research since 2012.