Infoblox lacks an extensive product portfolio. If we go for an additional solution, scaling up and meeting a customer's requirements becomes difficult.

In general, I would like a bigger product portfolio and would like to have a cloud version of the solution fit the needs of our clients and scale up.

Infoblox Advanced DNS Protection could be more user-friendly because you need knowledge if you want to use it. To handle the solution, you need to be a subject matter expert, so I'd consider this one area for improvement in Infoblox Advanced DNS Protection.

What I want to see from the solution in its next release is a certification program that benefits people who buy it, for example, giving certifications that focus on  DNS, mainly as Infoblox Advanced DNS Protection is used across the globe.

The solution's logging could be improved. I have worked with other pure Linux-based products that help capture the traffic. Compared to those products, Infoblox Advanced DNS Protection lags occasionally.

The service monitoring information could be simplified of this appliance and the information displayed on the dashboards could be improved. I have not found one dashboard to be perfect. For example, in Splunk, I can create a dashboard in Grafana. However, in Grafana, it takes a very long time to create them. There should be another API to do it better.

A big problem is that they are considering enterprise and service providers as the same, which is not the case. They deal with the issues of the service provider at the same level as for the enterprise. This was the main issue. What is critical, what is a major incident or crisis for a service provider, is not necessarily an incident or a major crisis for an enterprise. If you have some minor issue in the enterprise, it could be affecting millions of people or millions of subscribers and for the service provider this is a carrier-grade major issue. However, it is a minor issue at the enterprise level. This is the point.

Customers are looking for stability, for latency, and for security. Most of the features that we are dealing with with Infoblox were disabled because of a malfunction or were causing some issues with the carrier-grade. This is the issue. They provide the solution. However, when you implement something, you find that it is causing issues in the network, and then the b-routers network elements. You have to disable these features and this is definitely impacting the customer.

The main weak point is the under layer, they need the security and the integration with network elements.

In terms of what I would like to see included with next release, right now they are not supporting high query logging. They have a very limited size for the syslog, so they are usually asking for external storage, external network, and integration in order to keep the syslog. If you are considering the high volume traffic of the carrier-grade, then the syslog will hold for around five to 10 minutes. This is not enough time and it is being rotated. This is the main issue and the main limitation that we face with them that they need to work on.

They should improve the solution's pricing. Also, they should release frequent updates for its on-premises version.

I'm a manager, so I'm not someone who's working closely with the solution. It's also in the deployment phase, so we haven't spent enough time with the solution to really judge what is missing or not.

The price could be reduced to improve the solution.

Occasionally the CPU goes up. However, this is normal for all products, so I'm not sure if it is something that can be fixed.

Occasionally the capacity is not as expected, especially when the system is under a certain type of attack.

There should be better alerts for when attacks are happening.

I'm not sure if this is already possible or not, but the solution should work to integrate with extension servers or state intelligence servers.

Users should be able to see portions of the ICS more easily. That way, we wouldn't have to rely on other systems and this solution would be more of an all-in-one option for companies like ours.

There is a steep learning curve to be able to use Infoblox Advanced DNS Protection well.

The solution needs to offer more integration with other programs, like the Cisco API. Many customers require some features from Cisco API. I don't have enough documentation yet regarding the integration with Infoblox and Cisco so I don't know enough about how to integrate the two. There needs to be more readily available documentation.

There needs to be more capabilities in order to configure the console itself instead of the user interface dashboard. Configuring the DNS or DHCP through the console instead of the GUI dashboard would be better. 

Right now, there's a limitation on the CLI. In some cases, sometimes I need to use the console instead of the user interface. This isn't possible yet, however, I am hopeful it is part of their roadmap going forward.

I think only the technical documentation and administration of box could be a little bit improved.