Informatica MDM OverviewUNIXBusinessApplication

Informatica MDM is the #1 ranked solution in our list of top Customer Data Integration tools. It is most often compared to Microsoft MDS: Informatica MDM vs Microsoft MDS

What is Informatica MDM?

Informatica MDM solution delivers the market-leading foundation on which to build that trusted 360-degree view. Companies around the globe rely on Informatica MDM to give business users easy access to the data that drives their strategic decisions about cutting costs, increasing revenues, improving operations, reducing risk, and capitalizing on opportunities. As the industry’s only true end-to-end MDM solution, it incorporates data integration, data quality, data governance, business process management, and master data management on a single vendor-agnostic platform to ensure faster time-to-value.

Informatica MDM is also known as Siperian, Customer 360.

Informatica MDM Buyer's Guide

Download the Informatica MDM Buyer's Guide including reviews and more. Updated: September 2021

Informatica MDM Customers

UPMC, Citrix

Informatica MDM Video

Pricing Advice

What users are saying about Informatica MDM pricing:
  • "It is expensive. That's probably the biggest drawback. The business has heartache paying the license, but that's mainly because they don't realize what value it brings. The key thing about the MDM solution is that it is in the backend, and no one sees what it is actually doing. You don't know it is a problem until it is not there."
  • "It's pretty high for us. It's more on the higher side, like low to middle high."

Informatica MDM Reviews

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RN
Enterprise Architect at a manufacturing company with 10,001+ employees
Real User
Top 20Leaderboard
Helps in visualizing what we're trying to accomplish and has excellent stability and support

What is our primary use case?

It is generally used for the data integration between multiple ERPs. We have ERPs, and then we have third-party exchanges that sell products. The third parties are partnered up with some of the customers, so they create deeds, and we pull in orders and quote requests. We're trying to get to the latest version. We're two revisions behind right now. It is a local install. It is on-prem, and we're trying to get to all-cloud. We do use the cloud for configuration, but we deploy it to the agents locally. We're using the cloud instance of Informatica to deploy to, and we're currently on Azure.

Pros and Cons

  • "In the latest version, I like the outlay of the business roles creation. I like seeing that visualization as you're building it, as opposed to going through metatables or XML mappings. We liked that piece, and it makes it more intuitive for the business."
  • "The biggest pain point for us is the documentation. Typically, you have to go through knowledge forums and knowledge groups to find out about the syntax issues for interfacing with new products. Typically, you've got to deal with someone who has been through the pain before. Their documents are not really up to date with current innovations happening in the industry. As big as they are, you can't really expect it, but that's our pain point."

What other advice do I have?

I would advise making sure that you have a very well-defined design before you decide you need an MDM. In our case, after MDM was in place and we turned it on, we realized that there are other processes that we needed to refactor for the purpose of MDM, which extended the rollout. This was not an MDM issue. It was a process issue in the business. That's why you need to make sure that the design is well defined. It helps to have their partners involved as well. We're dealing with Informatica consulting today to help design a Supplier 360 portal. It is hard to find people who are well versed in…
AnilKumar21
MDM Specialist at Rabobank
Real User
Top 10Leaderboard
Good use cases and end-to-end features but needs more setup documentation

What is our primary use case?

We primarily use the solution for tasks such as masking. It's used to mask the customer data.

Pros and Cons

  • "We've used the solution for quite some time, so in our organization, the product is pretty mature."
  • "The integration could be a bit better. The process is something new."

What other advice do I have?

Although we're on version 10.3, we're working to move over to 10.4 soon. We're about to upgrade. If you look at the Gartner quadrant, MDM is the top product. There are a few platforms available, however, I don't have good experience with other products in order to compare and to recommend. From my personal point of view, definitely I would recommend MDM. I'd rate the solution seven out of ten. We're still testing a few capabilities that the solution provides, however, we aren't using them yet. We do plan to implement them in the future. Since we aren't extensively using the core features, I'm…
Learn what your peers think about Informatica MDM. Get advice and tips from experienced pros sharing their opinions. Updated: September 2021.
536,548 professionals have used our research since 2012.
MW
Enterprise MDM Architect / Solution Arch at a energy/utilities company with 10,001+ employees
Real User
Top 10Leaderboard
The best MDM solution in the market with good data cleansing capabilities and good stability

What is our primary use case?

I have worked with two clients implementing Informatica MDM. One use case was for the regulatory master data in big pharma (using multidomain edition), on premise installation. The other installation was related to several data domains implemented using Informatica multi-domain MDM edition, but hosted by vendor.

Pros and Cons

  • "Its data cleansing capabilities are very valuable. The match and merge and the audit trail functionalities are very good."
  • "Their support should be improved. We have had some trouble with their support from time to time. Its scalability should also be improved. I would also like to have a bit more modern and friendly UI for the end-users. There should definitely be a simplified way to configure and set it up."

What other advice do I have?

It is a pretty good and advanced tool, but at the same pretty complex to set up. To implement Informatica MDM, you should look for very skilled resources with past experience in deploying Informatica MDM, not competitive solutions. Informatica MDM is one of the best in the market in the master data management area. Make sure that you realize the potential of this solution and like with all other MDM projects - plan your roadmap carefully. Start small, enable most important capabilities and then work on enabling additional features. Don't overengineer. Informatica MDM is very flexible in…
PK
Enterprise Architect at a mining and metals company with 1,001-5,000 employees
Real User
Top 20Leaderboard
Good at extending the data model but not for the complete handling of the data analytics

What is our primary use case?

I am not quite sure that the product will be part of our use cases anymore. We started off with it because of the data lineage. In other words, we used it because we also used the older Informatica program and it had been serving a purpose for us as a data management tool. But now we are in the process of developing our own solution for at least part of that functionality. We currently plan to keep Informatica MDM, but not for the complete handling of the data analytics. We use MDM for data gathering in big data environments. We start with Informatica and do further analysis outside the… more »

Pros and Cons

  • "It has flexibility in extending the data model."
  • "The data quality component is very good."
  • "The advertising makes promises about data analytics that it does not keep."
  • "Pre-sales technical support is much better than post-sales technical support."

What other advice do I have?

On a scale from one to ten (where one is the worst and ten is the best), if I were to rate Informatica MDM and I had a review site, I would mark it as a seven-and-a-half out of ten possible points. It has not delivered on all it has promised.
RB
MDM Technical Architect at a energy/utilities company with 1,001-5,000 employees
Real User
Top 20Leaderboard
A complete master data management solution with a useful fuzzy matching feature

Pros and Cons

  • "I like the number of options that are presented with Informatica, fuzzy matching, and your screen."
  • "They have too many diversified products. If you don't know Informatica, it's very confusing and feels very idiotic."

What other advice do I have?

I would tell new users that even though you feel it's pricey, there are a lot of options that come by default. They have to understand that they have to choose somebody who understands the product very well. On a scale from one to ten, I would give Informatica MDM an eight.
HA
Senior Data Architect at a manufacturing company with 10,001+ employees
Real User
Top 5Leaderboard
Great data quality tools and any issues are easily identified

What is our primary use case?

Primary use case is generally for product items and demonstration.

Pros and Cons

  • "MDM doesn't require a separate IDQ."
  • "The solution doesn't directly connect to any of the analytical tools."

What other advice do I have?

I rate this solution a nine out of 10.