It was a little bit tough for us because support was mostly in India, so it was sometimes very hard to get something. So it was hard to get an answer for our tickets.

Because they usually cycle in the questions which were, for example, not very relevant to the topic. It looks like they want to take some time.

The support is good. 

Technical support was really helpful when we were setting up our servers and they responded fairly quickly to questions.

The technical support from Informatica Test Data Management is great. We are responsive and we have received valuable information for our problems.

There is good support from Informatica.

Informatica’s support for the entire platform is very good and this product is no exception.

The response from Informatica support was nil.

The technical support is excellent.

Informatica provides good support for this tool, from knowledge base to tickets for direct support. Any issue is always solved thanks to their support.