Infraon IMS Pros and Cons

Infraon IMS Pros

CISO / Associate Vice President - IT Infrastructure at a pharma/biotech company with 501-1,000 employees
Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support.
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Chief Technology Officer at Leads Innovation
The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications.
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PA
Owner at a tech services company with 11-50 employees
The feature that I like the most and the best part is the customization.
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Owner at Future Communications
It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly.
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Infraon IMS Cons

CISO / Associate Vice President - IT Infrastructure at a pharma/biotech company with 501-1,000 employees
This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure.
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Chief Technology Officer at Leads Innovation
I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution.
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PA
Owner at a tech services company with 11-50 employees
We have enquired if there are any possibilities of monitoring non-IPBS devices.
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Find out what your peers are saying about EverestIMS, Zabbix, Nagios and others in Network Monitoring Software. Updated: June 2021.
513,091 professionals have used our research since 2012.
Owner at Future Communications
There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product.
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Find out what your peers are saying about EverestIMS, Zabbix, Nagios and others in Network Monitoring Software. Updated: June 2021.
513,091 professionals have used our research since 2012.