Infrascale Backup & Disaster Recovery Pros and Cons

Infrascale Backup & Disaster Recovery Pros

Technical Director at Computer Driven Solutions
The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue.
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Owner at Cyber Protect
The feature I find most valuable is the backup configuration, particularly in Google Workspace. It's pretty much the same as for Office 365, but it shows you a list of the mailbox or account holders in an organization. If you want to back somebody up, it's literally just a checkbox to choose that individual. It's super simple to say, "I want to back up these mailboxes, but I will leave these other people, who are temporary, unchecked." I can't make a mistake.
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Network Engineer at ECMSi
The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster.
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IT Manager at a healthcare company with 51-200 employees
Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good.
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CS
Director of Technical Operations at a tech services company with 11-50 employees
The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud.
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GH
IT Support Engineer at gotech
The most valuable feature of this solution is that it is simple to use.
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Infrascale Backup & Disaster Recovery Cons

Technical Director at Computer Driven Solutions
When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time.
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Owner at Cyber Protect
The barrier to entry should be smaller. Their ICB (Infrascale Cloud Backup) requires a minimum of one terabyte and the IBDR (Infrascale Backup & Disaster Recovery) requires one terabyte. It would be better if they could do 500 gigabytes. I don't always want to purchase terabytes at a time, although those are different products than what we've been talking about.
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Network Engineer at ECMSi
The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it.
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Find out what your peers are saying about Infrascale, datto, Veeam Software and others in Cloud Backup. Updated: June 2021.
522,281 professionals have used our research since 2012.
IT Manager at a healthcare company with 51-200 employees
They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side.
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CS
Director of Technical Operations at a tech services company with 11-50 employees
Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make.
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GH
IT Support Engineer at gotech
I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup.
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Find out what your peers are saying about Infrascale, datto, Veeam Software and others in Cloud Backup. Updated: June 2021.
522,281 professionals have used our research since 2012.