Infrascale Backup & Disaster Recovery Previous Solutions

SS
Technical Director at Computer Driven Solutions

We used Veeam Backup. Mostly, we would use Windows Backup to USB drives.

I switched to Infrascale because I wanted a solution that gave me what I was looking for. Backing up to the cloud directly from your server causes slowdown. I wanted something that would allow me to have an item onsite where we could quickly back up, then slowly back it up as needed for it to be in the cloud, as long as it did the job. I checked online, had a look at what customers were using, and read through some stuff for Infrascale. It just clicked that it seemed to have what I was looking for. So, I contacted them and never had a problem. I did the due diligence myself, so I am happy with it.

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DG
Network Engineer at ECMSi

Prior to Infrascale, we were using ShadowProtect. We started to run into some issues with the way it functioned, and its scalability to a certain extent, which is why we switched.

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AC
CIO at Innercore Tech

Before Infrascale, this particular client was using tapes, and that was the reason they switched to Infrascale. What made them go with Infrascale was the fact that our recommendation weighed in heavily. What helped us was to recommend it was that the support we got from Infrascale was leagues above anybody else, both their sales support and their technical support. That was a big factor for us. They really stood behind their product. They knew their product. They were willing to put their money where their mouth was when it came to the deal that we concluded with them. And it is a good product. It does everything we need. It is very streamlined and it works.

We do have other clients that we're in the process of getting onto Infrascale and they've been backing up to the cloud. The reason that they're looking at Infrascale is that their current solutions are taking too long to back up to the cloud and the jobs are not completing.

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Buyer's Guide
Cloud Backup
March 2024
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JK
Vice President of Technology at SolutionStart

We have used StorageCraft and Cronos. We have also used Synology, who has a backup solution on their NASs. This solution is definitely on par, if not better.

We switched because of the overall package that Infrascale offers: the on-prem appliance, cloud replication, and DRaaS. It is a complete solution. Whereas, with StorageCraft, they have a backup option, but for anything else that you want to do, you would need to deploy and manage it. They later introduced options similar to Infrascale, but the cost was much higher.

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CS
IT Manager at a healthcare company with 51-200 employees

I've used Unitrends and Datto and dozens of others. I've been doing this for 30 years. We used to have 12 or 13 local servers that we backed up and we're now down to two. I didn't need a backup solution that costs $20,000 a year anymore. Since everything is cloud-based for us, I was comfortable with moving to a small, distributed backup solution. I didn't need the big dogs anymore.

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CS
Director of Technical Operations at a tech services company with 11-50 employees

Prior to Infrascale, we worked with Accelerite.

Infrascale offered a much more progressive solution. Accelerite was really phasing out their MSP offering. The support was getting poor. The solution just didn't work very well. It wasn't a modern solution, and Infrascale offered a modern solution at a competitive rate. 

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RS
Consultant at a comms service provider with 11-50 employees

We did have a previous solution, but the switch to Infrascale was because of functionality that wasn't readily available in the old one. And I don't believe that solution was being continually improved, commensurate with client requirements and industry standards.

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GH
IT Support Engineer at Gotech

Prior to using this solution, we were using Acronis. We switched to see what the performance and functionality would be like with this solution.

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Buyer's Guide
Cloud Backup
March 2024
Find out what your peers are saying about Infrascale, datto, Veeam Software and others in Cloud Backup. Updated: March 2024.
765,234 professionals have used our research since 2012.